Transportation Program Manager Mexico Growth

Amazon; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Amazon Transportation Mexico is seeking a Program Manager to lead the expansion of our network and connect business needs with technology. You will align cross-functional teams to deliver improvements for sellers and customers in Mexico City and beyond.

Responsibilities include shaping network development, tracking KPIs, and delivering data-driven analyses to support strategic decisions and operational excellence. Join a growing team building best-in-class logistics experiences.

Formación

• 5+ years cross-functional experience with tech and non-tech teams.
• 5+ years team management experience.
• 5+ years of cross-functional project delivery experience.
• 5+ years of program or project management experience.
• Experience defining program requirements and using data/metrics to determine improvements.
• Fluent in Spanish and English.
• Bachelor's degree or higher.

Responsabilidades

• Shape the development of the Amazon Points network with a focus on better serving our sellers for Drop-off (PUDOs), Customer Pickups and Returns.
• Track daily operational performance and KPIs, creating action plans and bridges to gap defects.
• Work closely with the team to understand business challenges and provide data-driven analysis for better decision-making.
• Implement strategic projects to improve Customer experience and increase adoption.
• Be data-driven to identify new business opportunities that empower distributed point operations.
• Collaborate with technology teams and product managers to develop new tools and systems that support business growth.
• Work effectively with various stakeholders at different levels, including field operators, support teams, and tech product managers.
• Conduct operational visits and audits at our facilities.
• Implement strategic projects to ensure the best cost-efficiency and experience throughout the First and Last Miles.

Conocimientos

Cross-functional leadership

Team management

Project management

Data-driven decision making

Stakeholder management

Educación

Bachelor's degree

Descripción del empleo

Amazon Transportation Mexico is seeking a Program Manager to lead the expansion of our network and connect business needs with technology. You will align cross-functional teams to deliver improvements for sellers and customers in Mexico City and beyond.

Responsibilities include shaping network development, tracking KPIs, and delivering data-driven analyses to support strategic decisions and operational excellence. Join a growing team building best-in-class logistics experiences.