Transportation Operation Management Area Manager, Amazon Transportation Services

Amazon Inc.; Santiago de Querétaro; On-site; MXN 380,000 - 520,000; Full time

Job summary

Amazon Inc. is seeking a Transportation Operations Management (TOM) professional to lead a team overseeing yard operations across multiple sites in Mexico.

You will align Fulfillment Center operations with transportation execution and drive efficient trailer movement. This role emphasizes safety, compliance with WHS and environmental regulations, and delivering on-time departure metrics while reporting area performance to TOM and site leadership.

Qualifications

• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• 1+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• Fluent in English (written and spoken).
• 1+ years of metrics, process improvement or lean techniques experience.

Responsibilities

• Lead and supervise a team focused on yard operations, aligning FC operation with transportation execution.
• Plan and manage yard capacity and trailer pool for designated site.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Drive high safety standards for all yard operations, ensuring a safe work environment for Amazon and non-Amazon workers.
• Audit and ensure compliance to standard work, WHS and environmental regulations.
• Meet and exceed operational goals.
• Own area performance metrics and communicate them to TOM and site leadership.

Skills

Employee management

Lean techniques

Performance metrics

Schedule flexibility

Education

Bachelor's degree or equivalent

Job description

Description

Transportation Operations Management (TOM) oversees trailer yard operations at 13 Fulfillment Centers (FC), 3 Sort Centers (SC) and 1 Cross Dock (IXD) across Mexico, ensuring yard safety, efficient trailer movement, and guard shack operations management. TOM is the main focal point between Site Operations and Transportation Network.

TOM is part of Amazon Transportation Services (ATS), a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the ATS Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time.

Key job responsibilities

• Lead and supervise a team focused on yard operations, aligning Fulfillment Center operation with transportation execution.

• Plan and manage yard capacity and trailer pool for designated site.

• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

• Drive high safety standards for all yard operations, ensuring safe work environment for Amazon and non-Amazon workers.

• Audit and ensure compliance to all standard work, Workplace Health and Safety (WHS) and environmental regulations

• Meet and exceed operational goals.

• Own area performance metrics and communicate them to TOM and site leadership

A day in the life

Every morning, the day start with a review of site key transportation metrics – the lifeblood of our operations: Safety Yard Events and On Time Departure [OTD]. OTD, the critical measure of how efficiently we're moving packages through our network. After that you will be ready to go into the Gemba Walk and Daily Dive Deep Meetings in your site.

As a TAM professional, you'll play a pivotal role in driving Amazon's logistics evolution – shaping the way goods move, empowering our people, and delivering exceptional experiences for our customers.

Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

• 1+ years of employee and performance management experience

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

• Speak, write, and read fluently in English

• 1+ years of performance metrics, process improvement or lean techniques experience

Preferred Qualifications

• Knowledge of Kaizen and Lean methodology techniques

Our inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.