Transportation Analytics & Operations Analyst

RXO, Inc.; Monterrey; On-site; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Base Salary

Medical insurance

Dental Insurance

Life Insurance

Groceries Vouchers

Vacation & Christmas bonuses

Job summary

RXO, Inc. is seeking an Analyst, Transportation in Monterrey to monitor, track, and analyze shipments and routes for carriers. You will perform time analysis, KPI management, and BI reporting to customers and internal teams.

The role involves scheduling pickups, notifying customers of deviations, and coordinating with drivers and providers. It requires a Bachelor’s degree and 2-3 years in ground transportation, plus English proficiency.

Qualifications

• Bachelor’s degree and equivalent related work.
• 2-3 years of experience in ground transportation.
• English Proficiency (conversations).

Responsibilities

• Scheduling and tracking of pickups and deliveries.
• Notify customers of any deviations from the execution schedule.
• Answer incoming driver and customer calls/emails and address the needs of the operation.
• Call and obtain updates from transportation providers and enter accurate information into the dispatch system.
• Communicate any problems with customers or vendors.
• Support members of the equipment administration team and operations personnel.
• Confirm the accuracy of the database and generate monthly reports.
• Confirm the accuracy of repair invoices and process them timely manner.
• Handle and complete ad hoc projects, reporting, and requests as needed.
• Perform other job-related duties assigned
• Multi-account management

Skills

Scheduling & tracking

Customer service

Communication

Analytical reporting

Education

Bachelor’s degree or equivalent

Tools

Dispatch system

Job description

RXO, Inc. is seeking an Analyst, Transportation in Monterrey to monitor, track, and analyze shipments and routes for carriers. You will perform time analysis, KPI management, and BI reporting to customers and internal teams.

The role involves scheduling pickups, notifying customers of deviations, and coordinating with drivers and providers. It requires a Bachelor’s degree and 2-3 years in ground transportation, plus English proficiency.