Trabajador Social De Calle (Outreach Specialist)

Placements24; Tijuana; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Crisis intervention training

Job summary

Placements24 is seeking a compassionate and resilient Outreach Specialist in Tijuana, Baja California. This on-site role focuses on connecting with individuals experiencing homelessness and other vulnerabilities, delivering crisis support, and linking clients to shelter, healthcare, and counseling within the community.

You will build trust, document interactions, and advocate for clients while collaborating with partner agencies and stakeholders.

Qualifications

• High school diploma or equivalent.
• Certification or degree in Social Work, Psychology, or related field preferred.
• Minimum of 2 years in street outreach, social work, or case management.
• Ability to build trust with diverse and marginalized populations.
• Knowledge of local social services and resources in Tijuana.
• Excellent communication, listening, and problem-solving skills.
• Ability to remain calm in crisis situations.
• Proficiency in Spanish; basic English is a plus.
• Valid driver's license and clean driving record preferred.

Responsibilities

• Conduct regular outreach to identify and engage individuals experiencing homelessness or vulnerabilities.
• Build rapport and establish trust with clients.
• Provide crisis intervention, emotional support, and basic needs assistance (food, water, hygiene kits).
• Assess client needs and connect to social services, healthcare, housing resources.
• Assist clients with applications for benefits and services.
• Document interactions, assessments, and referrals confidentially.
• Collaborate with partner agencies, law enforcement, and community stakeholders.
• Advocate for clients' rights within the service system.
• Participate in team meetings, training, and case conferences.

Skills

Empathy

Street outreach

Crisis intervention

Excellent communication

Spanish proficiency

Driving

Education

High school diploma or equivalent

Social Work / Psychology degree preferred

Job description

About the Role

Our client, a vital non-profit organization dedicated to serving vulnerable populations, is seeking a compassionate and resilient Trabajador Social de Calle (Outreach Specialist). This role is crucial for connecting with individuals experiencing homelessness, substance use challenges, and other critical social issues within Tijuana, Baja California, MX . As an on-site position, you will be actively engaged in the community, building trust and providing immediate support to those most in need. The ideal candidate is empathetic, resourceful, and possesses strong street-level engagement skills. You will be responsible for identifying individuals requiring assistance, offering crisis intervention, connecting them to essential services such as shelter, healthcare, and counseling, and advocating for their needs. This role demands courage, dedication, and a deep commitment to social justice and human dignity, working directly within the urban landscape to offer a lifeline of hope and support.

Key Responsibilities

• Conduct regular outreach in designated areas to identify and engage with individuals experiencing homelessness or other critical vulnerabilities.
• Build rapport and establish trusting relationships with clients.
• Provide immediate crisis intervention, emotional support, and basic needs assistance (e.g., food, water, hygiene kits).
• Assess client needs and connect them to appropriate social services, healthcare providers, and housing resources.
• Assist clients with the application process for benefits and services.
• Document all client interactions, assessments, and service referrals accurately and confidentially.
• Collaborate with partner agencies, law enforcement, and community stakeholders to coordinate support efforts.
• Advocate for clients' rights and needs within the service system and community.
• Participate in team meetings, training sessions, and case conferences.

Requirements

• High school diploma or equivalent required;
• certification or degree in Social Work, Psychology, or a related field is strongly preferred.
• Minimum of 2 years of experience in street outreach, social work, or case management, preferably with populations experiencing homelessness or substance use issues.
• Demonstrated ability to build trust and engage effectively with diverse and marginalized populations.
• Strong knowledge of local social services, healthcare resources, and support systems in Tijuana .
• Excellent communication, listening, and problem-solving skills.
• Ability to remain calm and effective in crisis situations.
• Physical ability to conduct extensive walking and work in various weather conditions.
• Proficiency in Spanish; basic English is a plus.
• Valid driver's license and clean driving record preferred.

Benefits

• This role offers a competitive salary and benefits package, including health insurance and paid time off.
• Our client provides a supportive team environment and invaluable training opportunities in crisis intervention and outreach methodologies.
• You will have the profound satisfaction of directly impacting the lives of the most vulnerable members of the Tijuana community.
• This is a challenging yet immensely rewarding opportunity for individuals passionate about making a tangible difference on the front lines of social support.
• Experience the impact of your work firsthand by providing critical assistance and pathways to stability for those in need.