Street Outreach Social Worker - Crisis Support & Resources

Placements24; Tijuana; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Crisis intervention training

Job summary

Placements24 is seeking a compassionate and resilient Outreach Specialist in Tijuana, Baja California. This on-site role focuses on connecting with individuals experiencing homelessness and other vulnerabilities, delivering crisis support, and linking clients to shelter, healthcare, and counseling within the community.

You will build trust, document interactions, and advocate for clients while collaborating with partner agencies and stakeholders.

Qualifications

• High school diploma or equivalent.
• Certification or degree in Social Work, Psychology, or related field preferred.
• Minimum of 2 years in street outreach, social work, or case management.
• Ability to build trust with diverse and marginalized populations.
• Knowledge of local social services and resources in Tijuana.
• Excellent communication, listening, and problem-solving skills.
• Ability to remain calm in crisis situations.
• Proficiency in Spanish; basic English is a plus.
• Valid driver's license and clean driving record preferred.

Responsibilities

• Conduct regular outreach to identify and engage individuals experiencing homelessness or vulnerabilities.
• Build rapport and establish trust with clients.
• Provide crisis intervention, emotional support, and basic needs assistance (food, water, hygiene kits).
• Assess client needs and connect to social services, healthcare, housing resources.
• Assist clients with applications for benefits and services.
• Document interactions, assessments, and referrals confidentially.
• Collaborate with partner agencies, law enforcement, and community stakeholders.
• Advocate for clients' rights within the service system.
• Participate in team meetings, training, and case conferences.

Skills

Empathy

Street outreach

Crisis intervention

Excellent communication

Spanish proficiency

Driving

Education

High school diploma or equivalent

Social Work / Psychology degree preferred

Job description

Placements24 is seeking a compassionate and resilient Outreach Specialist in Tijuana, Baja California. This on-site role focuses on connecting with individuals experiencing homelessness and other vulnerabilities, delivering crisis support, and linking clients to shelter, healthcare, and counseling within the community.

You will build trust, document interactions, and advocate for clients while collaborating with partner agencies and stakeholders.