Coordinador/a de Apoyo a Familias en Riesgo

Placements24; Tijuana; Hybrid; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Health benefits

Hybrid work model

Professional development opportunities

Job summary

WhatJobs Direct in Tijuana, Baja California, MX seeks a Coordinador/a de Apoyo a Familias en Riesgo who can blend remote administration with hands-on community work. You will lead family support programs, assess needs, and develop tailored plans to help families facing economic hardship and isolation.

Responsibilities include coordinating workshops, linking families to healthcare, education, legal aid, and employment services, supervising staff, and tracking outcomes to report to stakeholders.

Qualifications

• Bachelor's degree in Social Work, Psychology, Family Studies, or a related field.
• Minimum of 5 years of experience in family services, social work, or community program management.
• Proven experience in case management, crisis intervention, and family support strategies.
• Fluency in Spanish; English proficiency is a significant asset.
• Experience with hybrid work models and proficiency in CRM, MS Office, video conferencing.

Responsibilities

• Oversee the daily operations of family support programs.
• Conduct comprehensive assessments of family needs and develop tailored support plans.
• Coordinate and facilitate workshops and group sessions for parents and children.
• Connect families with community resources, including healthcare, education, legal aid, and employment services.
• Provide direct case management and counseling support to families in crisis.
• Develop and maintain partnerships with local schools, non-profits, and government agencies.
• Manage program budgets and ensure funding compliance.
• Supervise and mentor a team of support workers and volunteers.
• Track program data, evaluate outcomes, and prepare reports for stakeholders.
• Advocate for the needs of families within the community.

Job description

About the Role

Our client, "WhatJobs Direct", is seeking an empathetic and organized Coordinador/a de Apoyo a Familias en Riesgo to join our team in Tijuana, Baja California, MX. This position requires a hybrid approach, blending remote administrative tasks with crucial in-person interactions within the community. You will lead initiatives focused on providing comprehensive support to families facing various challenges, including economic hardship, social isolation, and access to essential services. Your role will involve case management, resource navigation, and program development aimed at strengthening family resilience and promoting well-being. This is an excellent opportunity for a professional dedicated to family support services and community development in a dynamic border region.

Key Responsibilities

• Oversee the daily operations of family support programs, ensuring effective service delivery.
• Conduct comprehensive assessments of family needs and develop tailored support plans.
• Coordinate and facilitate workshops and group sessions for parents and children.
• Connect families with community resources, including healthcare, education, legal aid, and employment services.
• Provide direct case management and counseling support to families in crisis.
• Develop and maintain strong partnerships with local schools, non-profits, and government agencies.
• Manage program budgets and ensure compliance with funding requirements.
• Supervise and mentor a team of support workers and volunteers.
• Track program data, evaluate outcomes, and prepare reports for stakeholders.
• Advocate for the needs of families within the community and promote systemic change.

Requirements

• Bachelor's degree in Social Work, Psychology, Family Studies, or a related field.
• Minimum of 5 years of experience in family services, social work, or community program management.
• Proven experience in case management, crisis intervention, and family support strategies.
• Strong understanding of the social and economic challenges faced by families in Tijuana, Baja California, MX.
• Excellent leadership, organizational, and communication skills.
• Experience with hybrid work models and proficiency in relevant software (e.g., "CRM, MS Office, video conferencing").
• Ability to build rapport and work effectively with diverse populations.
• Knowledge of local resources and referral networks is highly desirable.
• Commitment to client confidentiality and ethical practice.
• Fluency in Spanish; English proficiency is a significant asset.

Benefits

This hybrid role offers a competitive salary, comprehensive health benefits, and opportunities for professional development. You will benefit from the flexibility of remote work while engaging directly with the community in Tijuana, Baja California, MX. Our client, "WhatJobs Direct", is committed to fostering a supportive work environment that prioritizes employee well-being and professional growth. This position allows you to make a significant impact on the lives of families in need.