TikTok Shop - Home & Living Account Manager

TikTok Inc.; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

TikTok Inc. is seeking a dynamic team member for the commerce partnerships area in Mexico City. You will drive end-to-end partnerships with sellers and merchants, identify innovative collaboration models, and help expand exposure by leveraging creators or building partnerships.

You will work with cross-functional teams to address growth challenges, offer strategic content and logistics solutions, and use data to prioritize improvements. English proficiency is required for global collaboration.

Qualifications

• 3+ years experience in e-commerce business with mixed platform and brand/merchant exposure.
• Track record of delivering and exceeding sales or GMV targets.
• Excellent interpersonal and negotiation skills.
• Fluent English required for cross-country collaboration.

Responsibilities

• Drive and manage end-to-end business partnerships and experiences with sellers and merchants.
• Discover innovative collaborative models that align to sellers' short- and long-term plans, and invest platform resources accordingly.
• Help business partners gradually expand exposure by leveraging creators' capabilities or building their own.
• Solve key challenges in business growth by collaborating with cross-functional teams.
• Offer strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers.
• Utilise data to understand pain points, formulate requirements, identify opportunities and prioritise solutions.
• Own internal projects to contribute to the industry ecosystem (campaigns, product launches, marketing).

Skills

E-commerce experience

Negotiation skills

Interpersonal skills

English proficiency

Job description

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

1. Drive and manage end-to-end business partnerships and experience with sellers and merchants.
2. Discover innovative collaborative models that align to the seller's short-term and long-term development plans, and invest platform resources effectively and efficiently
3. Help business partners gradually expand exposure by leveraging creators' capabilities or building their own
4. Solve key challenges in business growth by strong collaboration with cross-functional teams
5. Employ a consultative approach by offering strategic content, operations, creator/affiliate/agency partner, merchandising, and logistics solutions to all sellers
6. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions
7. Own internal projects to contribute to the industry ecosystem as a whole (including campaigns, product launches, marketing)

Qualifications

Minimum Qualifications:

• 3+ years experience in e-commerce business with mixed experience in both platform side and brand/merchant side
• Track record of delivering & exceeding sales, GMV, or other commercial goals
• Excellent interpersonal and negotiation skills
• High level written and spoken proficiency in English is required for cross country business communication and collaboration to operate in a global working environment.

Preferred Qualifications:

• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred
• Strong connections with brands and distributors are preferred
• Ability to thrive in ambiguity and adapt quickly to change.