TikTok Commerce Agency Operations Mexico

TikTok Inc.; Ciudad de México; On-site; MXN 400,000 - 640,000; Full time

Job summary

TikTok Inc. is seeking a dynamic operations specialist to oversee the daily management of creators and agencies in Mexico, building strong partnerships and driving efficient execution of business activities.

You will identify and connect with e-commerce creators, craft operational strategies to incentivize key metrics like new creator acquisition, engagement, and sales conversion, and monitor overall scale of creators, GMV, and ecosystem structure.

Qualifications

• Experience in e-commerce service providers or agency/creator operations.
• Proficiency in English; familiarity with Spanish preferred.

Responsibilities

• Manage daily operations of creators and agencies in Mexico and maintain strong partnerships.
• Identify connections with e-commerce creators and agencies, and develop strategies to drive new creator acquisition, engagement and sales.
• Understand the e-commerce ecosystem and trends, including monetization models and creator development.
• Stay updated on live-streaming developments and conduct market research to propose actionable strategies.

Skills

E-commerce operations

English proficiency

Spanish familiarity

Strategic thinking

Job description

Responsibilities

Team Intro

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

• Responsible for the management and daily operations of creators and agencies in the Mexico maintaining strong partnerships and ensuring efficient execution of business activities.
• Identify, establish connections with, and manage e-commerce creators and agencies, developing operational strategies and policies to effectively incentivize key metrics such as new creator acquisition, engagement, and sales conversion, while overseeing the overall scale of creators, GMV, and ecosystem structure.
• Possess a deep understanding of the e-commerce ecosystem, including current trends and practices, with insights into their commercialization models.
• Stay updated on the latest developments in the live-streaming industry, conduct timely and accurate market research, and propose actionable strategies.

Qualifications

Minimum Qualifications:

• Prior experience in e-commerce service providers, agency/creator operations, or related fields is required. Proficiency in English is required; familiarity with Spanish is preferred.
• Knowledge of the e-commerce creator ecosystem is essential. Experience working with leading domestic or international MCNs or group buying operators is preferred.
• Familiarity with the agency ecosystem and an understanding of agency business logic.
• Self-driven with strong problem-solving skills, able to handle pressure, think logically and strategically, and collaborate across departments to achieve goals.