Temporary Bilingual HR Operations Specialist

Healthcare Businesswomen’s Association; Xico; Presencial; MXN 335.000 - 580.000; Jornada completa

Descripción de la vacante

Novartis Mexico City HR team is seeking an HR Specialist (temporary) to deliver high-quality People & Organization services and administrative support to employees, managers, and business stakeholders.

You will manage inquiries, perform user administration, prepare reports and analyses, support HR projects, and contribute to process improvements in a fast-paced environment, with Workday and HRCore experience preferred.

Formación

• Bachelor's degree in HR, business administration, psychology, communications, or related field.
• Experience in HR operations, shared services, employee services, administration, or customer support.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent communication and stakeholder management with a customer-service mindset.
• Fluency in English and Spanish, both written and spoken.

Responsabilidades

• Manage employee and manager inquiries, partnering with subject matter experts and escalation teams when necessary.
• Perform user administration activities, including access management, service request tracking, and troubleshooting support.
• Prepare reports, metrics, and analyses that support service delivery and operational effectiveness.
• Support country and business unit HR projects, contributing to process improvements and operational excellence initiatives.

Conocimientos

Organizational skills

Communication skills

Stakeholder management

Analytical skills

MS Office

Educación

Bachelor's degree in HR/BA/psych/communications

Herramientas

Workday

HRCore

Descripción del empleo

Novartis Mexico City HR team is seeking an HR Specialist (temporary) to deliver high-quality People & Organization services and administrative support to employees, managers, and business stakeholders.

You will manage inquiries, perform user administration, prepare reports and analyses, support HR projects, and contribute to process improvements in a fast-paced environment, with Workday and HRCore experience preferred.