Technical Support Engineer H/M

Safran Group; Santiago de Querétaro; Presencial; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Safran Group in Mexico (Querétaro) seeks engineers to provide technical support for engine maintenance and aftersales, interfacing with operations, customers, OEMs and suppliers.

The role covers fault investigations, root cause analysis, compliance with aeronautical regs and standards, and driving improvements to safety, quality, delivery and cost efficiency.

Responsabilidades

• Provide technical support to operation team focused on all engines.
• Provide technical support to customers focused on engines.
• Load and support technical failure investigations, root cause analysis, and problem-solving.
• Ensure engine airworthiness by complying with aeronautical regulations and manufacturers' standards.
• Integrate special customer requirements into work procedures for safety, quality, delivery, and cost efficiency.
• Coordinate with OEMs, vendors, customers, and internal teams to improve repairability and performance.
• Act as key interface between internal stakeholders, manufacturers, and customers.
• Industrialize, develop, and define improvements for maintenance issues following standards.
• Integrate OEM technical documents into internal processes.
• Coordinate with SAFRAN's technical support team.
• Improve internal processes to ensure safety, quality, delivery, and cost efficiency.

Conocimientos

Mechanical Engineer

Aeronautical Engineer

Industrial Engineer

Descripción del empleo

• Provide technical support to operation team focused on all engines.
• Provide technical support to customers focused on engines.
• Load and support technical failure investigations, root cause analysis, and problem-solving. Initiatives within the engine maintenance process.
• Provide technical expertise for engines maintenance modules and piece part repair, ensuring compliance with all aeronautical regulations, manufacturers standards and internal quality standards to ensure the engine airworthiness.
• Integrate special customer requirements into work procedures to ensure safety, quality, delivery, and cost efficiency of engine.
• Be in contact with OEMs, vendors, customers, and internal teams to improve repairability, serviceability and overall performance of the product.
• Work as key interface between internal stakeholders, manufacturers, and customers focused on improvement, conferences, and technical discussions.
• Industrialize, develop, define improvements focused on maintenance issues following technical standards.
• Integrate all technical documents provided by OEMs into our internal process.
• Be in contact with technical support team at SAFRAN.
• Improve internal processes to ensure safety, quality, delivery, and cost efficiency of engine. Mechanical Engineer
• Aeronautical Engineer
• Industrial Engineer