Technical Sales Support Mill Lining

Metso; Cananea; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Metso is seeking a Technical Sales Support, Mill Lining to join the Market Area Sales and Service Mexico team. You will provide technical and commercial support to customers, understanding products, support software and application areas, reporting to the NCA Regional Business Support Manager.

This role covers central and southern Mexico with travel up to 50-70% to customer sites. You will join a team of Technical Sales Support experts collaborating with Sales Account Managers and Field Services

Formación

• Bachelor’s degree in Mechanical or Mining Engineering or related field.
• 2–3 years in technical sales support for mining equipment or mill lining solutions.
• Understanding of grinding mills and mill lining systems.

Responsabilidades

• Assist Account Managers with technical input for sales cases of low to medium complexity.
• Prepare and deliver technical presentations to customers when required.
• Analyze customer requirements and recommend appropriate mill-lining solutions.
• Maintain and share mill performance data, liner supplier information, and customer objectives.
• Review and analyze proposals including technical solution, sourcing, and pricing.
• Generate RFQs in Salesforce for simple cases and follow up proposals with cover letters and terms & conditions.
• Collect and share pricing intelligence; request discounts when necessary.
• Validate orders for accuracy and compliance with agreed terms.
• Coordinate with Product Support and Proposal Management for complex cases or re-engineering needs.
• Share feedback and insights to improve processes, tools, and customer experience.

Conocimientos

Technical sales

Salesforce

ERP knowledge

Communication skills

Educación

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Mining Engineering

Herramientas

Salesforce

SAP

ERP systems

Descripción del empleo

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 09/18/2026

Introduction

We are looking for a Technical Sales Support, Mill Lining to join our Market Area Sales and Service Mexico team. In this role, you will be responsible for providing technical and commercial support to customers,through comprehensive understanding of the products, support soft-wares and application areas. In this position, you will report to the NCA Regional Business Support Manager. This position is mainly located in the central and southern regions of Mexico. However, it involves up to 50-70% of travel to Customer Sites.

Team you belong to

You will join a team of Technical Sales Support experts dedicated to providing solutions to Sales Manager and Customers. We collaborate closely with internal stakeholders, such as Sale Account Managers and Field Services Engineers. Our team culture is all about providing the best solutions for the customer and internal stakeholders. The members in our team are in Mexico.

What you’ll do

• Assist Account Managers with technical input for sales cases of low to medium complexity.
• Prepare and deliver technical presentations to customers when required.
• Analyze customer requirements and recommend appropriate mill-lining solutions.
• Maintain and share mill performance data, liner supplier information, and customer objectives.
• Review and analyze proposals including technical solution, sourcing, and recommended pricing.
• Generate RFQs in Salesforce for simple cases and follow up proposals with cover letters and terms & conditions.
• Collect and share pricing intelligence; request discounts when necessary.
• Validate orders for accuracy and compliance with agreed terms.
• Coordinate with Product Support and Proposal Management for complex cases or re-engineering needs.
• Share feedback and insights to improve processes, tools, and customer experience.

What you’ll bring

• Education: Bachelor’s degree in Mechanical Engineering, Mining Engineering, or related field (or equivalent experience).
• Experience: 2–3 years in technical sales support for mining equipment, mill and crushing operations for mining or mill lining solutions preferred.
• Understanding of grinding mills and mill lining systems.
• Familiarity with wear materials and performance optimization.
• Proficiency in Salesforce or similar CRM.
• Basic knowledge of SAP or ERP systems is an advantage.
• Strong communication and presentation skills.
• Ability to work collaboratively in a cross-functional environment.
• English communication skills is an advantage.

What’s In It For You

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You’ll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering

• Purpose‑led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to occupational healthcare, wellbeing programs, and supportive services.
• Rewards: Competitive compensation and a global incentive program tied to business and performance targets.
• Flexibility: Hybrid working possibilities to support balance and productivity.
• Growth: Learning opportunities, mentoring, internal mobility, and global collaboration.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

When joining Metso in the Mexico

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave starting at 15 days per calendar year
• Engagement surveys
• Global incentive program tied to business and performance targets

Get in touch

Want to rise above the possible with us?

For more information, please contact Gustavo Garces, Talent Acquisition Specialist, at [e-mail].

We review applications on an ongoing basis and may begin interviews before the application deadline.

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.