Technical Consulting Engineer - Lab Automation

Cisco Systems; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Cisco Systems Mexico invites engineers to join the CX-Labs team, delivering advanced testing and lab support for global enterprise clients. You will work in a dynamic environment focused on diagnosing complex issues, building robust lab setups, and contributing to rapid problem resolution.

The role emphasizes hands-on troubleshooting across routing, switching, security, and virtualization, plus collaboration with customers, engineering, and internal teams.

Qualifications

• Bachelor's or Master's degree with related experience, or 6 years total in the field.
• CCNA or equivalent certification.
• Strong understanding of Layer 1 & 2 networking fundamentals.
• Hands-on experience with Cisco lab devices and equipment.
• Experience with security technologies including Firewalls & VPNs.

Responsibilities

• Conduct advanced troubleshooting across Routing, Switching, Security, and Virtualization architectures.
• Partner with customers, engineering, and internal teams to drive issue resolution.
• Build and maintain lab environments and digital knowledge assets using automation and diagnostic tools.
• Mentor peers and contribute to cross-team collaboration and knowledge sharing.

Skills

Networking fundamentals

CCNA or equivalent

Lab equipment setup

Firewall & VPNs

Routing & Switching (OSPF/BGP)

Troubleshooting

Cross-team collaboration

Education

Bachelor's degree

Master's degree

6 years related experience

Tools

Network lab hardware

Job description

Cisco Systems Mexico invites engineers to join the CX-Labs team, delivering advanced testing and lab support for global enterprise clients. You will work in a dynamic environment focused on diagnosing complex issues, building robust lab setups, and contributing to rapid problem resolution.

The role emphasizes hands-on troubleshooting across routing, switching, security, and virtualization, plus collaboration with customers, engineering, and internal teams.