Tech Lead, Production Support — Unix/SQL, Java/Python

Infosys Limited; México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Infosys Limited in Mexico is seeking a Technology Lead to maintain and support critical applications for Global Financial Services clients. You will work with a team to analyze issues and ensure service continuity.

The role requires 4+ years of Unix, SQL, and scripting experience, plus Java/Python knowledge. Strong communication and problem-solving skills are essential to drive stable operations and improvements.

Formación

• Minimum 4+ years of Applications Support in Unix, SQL and Unix scripting.
• Knowledge of Java and Python.
• Strong SQL skills including PL/SQL, joins, and tuning.
• Experience with Unix commands, batch processes and log analysis.
• Experience with Autosys or similar job schedulers.
• Excellent communication and analytical skills.

Responsabilidades

• Work actively with team members to analyze and resolve applications issues.
• Incident Management (incident resolution, stakeholder communication, bridge management, postmortem analysis, and actions items).
• User Ticket management (Backlog review, User interface and manual prioritization).
• Planned/unplanned events - support BCP, Migration, Holiday activities.
• Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.
• Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.

Conocimientos

Java

Python

Unix scripting

SQL

Oracle eBS

Sybase

Autosys

ITIL

Batch scheduling

OpenSystem

Descripción del empleo

Infosys Limited in Mexico is seeking a Technology Lead to maintain and support critical applications for Global Financial Services clients. You will work with a team to analyze issues and ensure service continuity.

The role requires 4+ years of Unix, SQL, and scripting experience, plus Java/Python knowledge. Strong communication and problem-solving skills are essential to drive stable operations and improvements.