Tech Lead, Data Delivery (DaaS)

IQVIA; Ciudad de México; Hybrid; MXN 1,200,000 - 1,800,000; Full time

Job summary

IQVIA LLC is seeking a Technical Lead for the Data as a Service platform, serving as the primary technical authority on client data delivery projects. You will mentor Configurators, support Project Managers, and ensure successful delivery while resolving complex production issues.

You will collaborate with Product, Architecture, and Engineering teams, design data delivery processes, and document best practices to drive continuous improvement in a high-volume environment.

Qualifications

• Hands-on experience with Snowflake, Databricks, and Redshift.
• Experience with cloud platforms including AWS and Azure.
• Knowledge of SFTP and enterprise data delivery environments.
• Strong understanding of databases, data integration, and data delivery processes.
• Experience troubleshooting infrastructure, connectivity, and production issues.
• Proven leadership, mentoring, and stakeholder management skills.
• English proficiency at C1+ level.

Responsibilities

• Lead technical implementation activities for client data delivery solutions.
• Provide technical guidance, mentoring, and oversight to Configurators.
• Partner with Project Managers to deliver projects on time and within scope.
• Participate in client meetings, technical discussions, and solution reviews.
• Design, implement, and support client data delivery processes and configurations.
• Troubleshoot complex database, infrastructure, connectivity, and integration issues.
• Serve as Tier 3 support for production incidents and escalations.
• Review project deliverables, validate adherence to DaaS standards, and ensure quality compliance.
• Coordinate with Product, Architecture, and Engineering teams to resolve platform issues and influence future enhancements.
• Document best practices, share technical knowledge, and support continuous process improvement.

Skills

Snowflake

Databricks

Redshift

AWS

Azure

SFTP

Data integration

Leadership

English C1+

GCP

Tools

GCP

Job description

IQVIA LLC is seeking a Technical Lead for the Data as a Service platform, serving as the primary technical authority on client data delivery projects. You will mentor Configurators, support Project Managers, and ensure successful delivery while resolving complex production issues.

You will collaborate with Product, Architecture, and Engineering teams, design data delivery processes, and document best practices to drive continuous improvement in a high-volume environment.