Tech Lead: Cloud & Infrastructure Services (Hybrid)

Genpact Ltd.; Región Centro; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Genpact is seeking a Tech Lead for Infrastructure Services to drive cloud and platform operations across Azure, AWS, and on-premises environments. You will own platform patching, server imaging, and governance, while coordinating with global teams in a fast-paced, AI-enabled setting.

This hybrid role based in Guadalajara offers on-site presence with a flexible schedule and exposure to Dynamics 365, CoPilot, and iPaaS tools, plus on-call rotation for critical incidents.

Formación

• Experience in cloud and Microsoft platform administration, with hands-on exposure to Azure and AWS.
• Strong Microsoft 365 administration skills across Exchange Online and Teams, including policy management.

Responsabilidades

• Microsoft 365 – configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot.
• AWS (12–15 production VMs) – configuration, management and operations of the AWS environment.
• Azure – management of the Azure footprint, including SQL Server for reporting.
• Platform Operations & Patching – create server images and perform patching with Ninja and SCCM.

Conocimientos

Azure/AWS administration

PowerShell scripting

M365 administration

English proficiency

Educación

Bachelor's degree in Computer Science or related field

Herramientas

NinjaOne

Intune

Descripción del empleo

Genpact is seeking a Tech Lead for Infrastructure Services to drive cloud and platform operations across Azure, AWS, and on-premises environments. You will own platform patching, server imaging, and governance, while coordinating with global teams in a fast-paced, AI-enabled setting.

This hybrid role based in Guadalajara offers on-site presence with a flexible schedule and exposure to Dynamics 365, CoPilot, and iPaaS tools, plus on-call rotation for critical incidents.