Remote US Tax & Accounting Specialist - Level 2

Uptalent.Io; Monterrey; Hybrid; MXN 1,200,000 - 1,662,000; Full time

Job summary

Uptalent.Io is seeking a Tax Preparation & Accounting Specialist (Remote) with a focus on US accounting, tax, bookkeeping, and payroll. The role requires strong accounting judgment, the ability to independently investigate complex issues, and effective communication with customers.

The position covers US business hours and shifts overlapping with US ET. The ideal candidate will have professional accounting experience with US tax, strong English skills, and the ability to explain technical

Qualifications

• Professional accounting experience with US accounting and taxation.
• Strong English written and verbal communication.
• Ability to investigate and resolve complex issues.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Assist customers with tax-related inquiries, notices, filing status questions, and tax return questions within scope.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest improvements to workflows and knowledge resources.

Job description

Uptalent.Io is seeking a Tax Preparation & Accounting Specialist (Remote) with a focus on US accounting, tax, bookkeeping, and payroll. The role requires strong accounting judgment, the ability to independently investigate complex issues, and effective communication with customers.

The position covers US business hours and shifts overlapping with US ET. The ideal candidate will have professional accounting experience with US tax, strong English skills, and the ability to explain technical