Talent Operate - Security & Operations Project Manager - EY GDSEY GDS

EY; Ciudad de México; Remote; MXN 900,000 - 1,700,000; Full time

Job summary

EY Talent Operate is seeking a Security & Operations Project Manager to lead end-to-end delivery of security and operational initiatives across Talent systems, coordinating with Infosec, Product Owners, and Tech Ops to ensure timely, compliant execution.

The role emphasizes vulnerability management, governance, ticket reduction, and Technology Refresh programs, with strong communication across global teams and time zones to drive risk-informed decisions and executive reporting.

Qualifications

• Experience in Information Security, Vulnerability Management, or risk governance.
• Strong project coordination, prioritization, and multi-tasking skills.
• Proven ability to drive operational efficiency and ticket reduction.
• Excellent communication and stakeholder management across global teams.
• Ability to manage stakeholders working across multiple time zones.

Responsibilities

• Lead end-to-end delivery of security and operational initiatives across Talent systems.
• Coordinate with Product Owners, Infosec, and Tech Ops to ensure timely delivery.
• Oversee CRs, releases, and deployments with governance and testing standards.
• Prepare operational metrics and executive reports for leadership.
• Drive vulnerability remediation and ticket reduction initiatives.
• Coordinate Technology Refresh programs and risk management.
• Communicate status and risks to stakeholders and leadership.

Skills

Information Security

Vulnerability Management

Risk Governance

Project Coordination

Stakeholder Management

Education

PMP/Prince2 certification

Tools

ServiceNow

Reporting Dashboards

SAP SuccessFactors

GVM Tools

Job description

Talent Operate - Security & Operations Project Manager - EY GDSEY GDS

Other locations: Primary Location Only

Date: 31 Oct 2026

Role Overview

The Talent Operate PM manages end-to-end delivery of security and operational initiatives across Talent systems, including Infosec compliance, GVM vulnerability remediation, ticket reduction initiatives, and small enhancements. The role coordinates with Product Owners, Infosec teams, Configuration teams, and delivery stakeholders to ensure timely, compliant, and high-quality execution.

Key Responsibilities

• Review and assess security findings, operational requests, and enhancement demands, ensuring scope validation and documentation completeness.
• Lead vulnerability management activities by coordinating remediation efforts, tracking GVM findings, monitoring aging, and driving timely closure of risks, exceptions, and remediation plans.
• Drive operational excellence through ticket trend analysis, root cause identification, process improvements, and preventive actions to reduce support volumes.
• Manage enhancement demand intake, prioritization, planning, and budget utilization in alignment with business objectives and operational priorities.
• Oversee Change Requests (CRs), releases, and production deployments, ensuring adherence to governance, approvals, testing, and deployment standards.
• Lead Technology Refresh Programs, including infrastructure, platform, database, server, and application upgrades, while managing schedules, dependencies, risks, testing, and stakeholder communications.
• Coordinate cross-functional teams including Product Owners, Infosec, Tech Ops, vendors, and business stakeholders to ensure successful delivery of operational, security, and technology initiatives.
• Prepare and present operational metrics, risk dashboards, remediation status, program updates, and executive reports for leadership and governance forums.
• Ensure compliance with security, audit, regulatory, and operational policies while maintaining application stability, resilience, and business continuity.

Required Skills

• Experience in Information Security, Vulnerability Management (GVM), or risk governance
• Strong project coordination, prioritization, and multi-tasking skills
• Proven ability to drive operational efficiency and ticket reduction initiatives
• Excellent communication and stakeholder management across global teams
• Ability to manage stakeholders working across multiple time zones

Preferred Qualifications

• Experience with SAP SuccessFactors (EC, RCM, ONB, LMS)
• Familiarity with vulnerability management tools, ServiceNow, and reportingdashboards
• Experience in managing small enhancement budgets and operational demands
• PMP/Prince2 certification (preferred)

Other Requirement

• Travel may be required (minimal)
• Excellent communication skills in English

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.