System Engineer

Genpact; Región Centro; On-site; MXN 600,000 - 900,000; Full time

Job summary

Genpact seeks a System Engineer - Azure Admin, Cloud & M365 to manage multi-cloud platforms and productivity services across Azure, AWS, and on-premise systems. You will shape policy, image management and patch compliance while supporting Dynamics/SQL workloads in a hybrid environment.

The role requires hands-on Azure/AWS, M365 expertise and strong PowerShell scripting, with fluency in English and Spanish. Expect collaboration across IT operations and security teams.

Qualifications

• Bachelor's degree in computer science, IT, engineering or related field.
• Hands-on Azure and AWS administration experience.
• Strong PowerShell scripting for automation tasks.
• Professional English and Spanish language skills.
• Experience with patch management using SCCM and NinjaOne/Intune.

Responsibilities

• Manage Microsoft 365 services including Exchange Online and Teams.
• Administer Azure and AWS environments and monitor service health.
• Define policies, create server images, and patch management using NinjaOne or SCCM.
• Maintain on-prem Windows and Linux infrastructure.
• Automate provisioning and reporting with PowerShell.

Skills

Azure administration

AWS administration

M365 administration

PowerShell scripting

English proficiency

Spanish proficiency

Hybrid/On-premise mgmt

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

SCCM

NinjaOne

Intune

Terraform

ARM/Bicep

Job description

The System Engineer - Azure Admin, Cloud & M365 is a broad multi-cloud and productivity platform role spanning Microsoft 365 services, the AWS footprint supporting Kanpak, the Azure estate, and enterprise patching operations across both cloud and on-premise compute. The role combines platform administration with policy definition, image management and patch compliance.

Key Responsibilities

Microsoft 365

• Configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot.
• Configuration, management and operations of the AWS environment supporting KanPak, covering domain controllers, application servers, web servers and SQL servers.
• Management of the wider AWS footprint, predominantly AWS services including Route 53.
• Management of the Azure footprint, including SQL Server used for Dynamics 365 reporting.

Platform Operations & Patching

• Creation of server images.
• Policy definition and configuration.
• Patching operations using Ninja and SCCM - application patching via Ninja, base OS patching via SCCM.
• Management of on-premise Windows compute infrastructure.
• Management of Linux environments running Boomi.

Required Skills & Experience

• Experience in cloud and Microsoft platform administration, with genuine hands‑on exposure to both Azure and AWS.
• Strong Microsoft 365 administration skills across Exchange Online and Teams, including tenant configuration, policy management and service health troubleshooting.
• Working experience with Microsoft Entra ID: identity configuration, conditional access, application registration and hybrid identity.
• Practical AWS administration experience covering EC2, VPC networking, Route 53 and RDS or self‑managed SQL on EC2.
• Azure administration experience including IaaS, Azure SQL and resource governance.
• Demonstrated experience with enterprise patch management using SCCM and a modern alternative such as NinjaOne or Intune.
• Experience building and maintaining standardised server images.
• Windows Server administration at an expert level, plus working Linux administration capability.
• Strong PowerShell scripting skills for automation of provisioning, patching and reporting.
• Professional working proficiency in English and Spanish.

Preferred Qualifications

• Experience migrating from SCCM to Intune in an enterprise environment.
• Exposure to Microsoft CoPilot deployment, licensing and governance.
• Familiarity with Boomi as an integration platform, or comparable iPaaS tooling on Linux.
• Experience with monitoring platform consolidation and integrating cloud telemetry into a single dashboard.
• Exposure to Dynamics 365 reporting architecture.
• Infrastructure-as-code capability (Terraform, ARM/Bicep or CloudFormation).

Education & Certifications

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline.
• AWS Certified SysOps Administrator or Solutions Architect Associate (desirable).