Surveillance Analyst

HSBC; Ciudad de México; On-site; MXN 450,000 - 650,000; Full time

Job summary

HSBC Global Service Center in Mexico City is seeking a Surveillance Analyst to identify and manage conduct and financial crime risk across business lines. You will review alerts, analyze trading activity, and support development of surveillance processes and tools.

The role requires strong knowledge of financial markets, proficiency in English, and proven analytical and communication skills. Collaboration with offshore teams and regulators is essential.

Qualifications

• Strong knowledge of financial markets and traded products.
• Understanding of the rules relevant to trading and sales activities for Equities, Options, Money Market, FX, and Fixed Income.
• Proficiency in English, both written and verbal.
• Strong analytical skills.
• Well-developed communications, organizational, and project management skills.
• Ability to support decisions with sound reasoning and articulate regulatory implications.
• Evidence of collaboration with key stakeholders and credible challenge to business desks.

Responsibilities

• Identify potential new forms of staff or counterparty misconduct or market abuse.
• Determine if identification is possible with current systems, processes, people, and data sets.
• Prioritize development of systems, processes, people, and data sets to identify new misconduct.
• Input into and track development of new surveillance capabilities.
• Deal with alerts after offshore level one filtering and ensure escalation and resolution.
• Provide support for expanding offshoring function.
• Improve alert generation for surveillance efficiency and effectiveness.
• Carry out investigations requested by Regulators and senior management.
• Coordinate or produce regular Management Information reports for stakeholders.
• Foster relationships with front office and support function stakeholders.
• Assist in rollout of new surveillance tools and models.
• Present surveillance outputs at governance forums.
• Support audit and control findings resolution.
• Collaborate with Transformation and Technology teams.

Skills

Financial markets knowledge

Analytical skills

English proficiency

Communication skills

Project management

Regulatory implications analysis

Job description

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Surveillance Analyst.

Surveillance roles are responsible for the identification and management of undesired risk activities including conduct risk and financial crime risk. They are responsible for integrating prescribed and required forms of surveillance in the business, complimentary to existing process/systems.

The key area of focus will be the implementation of the conduct surveillance and analytics strategy across Business Line(s) to identify market abuse and misconduct of our staff and our counterparties.

The analyst is responsible for reviewing alerts and trading activity which encompasses trade surveillance, e-communication surveillance, and audio surveillance.

The analyst also develops and analyzes new surveillance processes. The role holder will be responsible for providing Subject Matter Expert input to this process, challenging the design, testing the metrics, and ensuring the end product meets the requirements of the Surveillance team.

Main activities

• Identify potential new forms of staff or counterparty misconduct or market abuse.
• Determine whether these could be identified through the surveillance team’s current systems, processes, people, and the data sets surveilled.
• In liaison with the Product Management and Transformation Team, prioritize the development of the systems, processes, people, and data sets needed to (better) identify these new forms of misconduct for their business/asset class.
• Input into and track the development of these new surveillance capabilities.
• Deal with the alerts once they have already been passed through a first (level one) filter by the offshore team.
• Ensure that all alerts are satisfactorily escalated and resolved.
• Provide support and guidance for our expanding offshoring function.
• By looking across the alerts (ie holistically) identify improvements the way in which alerts are generated to improve the effectiveness and efficiency of the surveillance process.
• Carry out in investigations requested by Regulators, senior management and the businesses/asset classes into certain practices, businesses, individuals, and events. Escalate, as appropriate, any material findings or incidents of misconduct highlighted by these investigations.
• Coordinate or produce regular Management Information reports to key internal stakeholders including analysis of the reports.
• Foster a close relationship with key front office and support function stakeholders.
• Assist team members with the implementation and roll‑out of a new surveillance tools and models.
• Present surveillance output at internal control and governance forums.
• Support the Surveillance team in the resolution of audit and control findings.
• Liaise with Transformation and Technology and aid Surveillance in delivery.
• Analyze and explore multiple data types to identify anomalies and patterns of risk.
• Understand financial products and HSBC’s business processes around these.
• Work across various technology platforms (surveillance, analytics, trading platforms, etc.)

Requirements

• Strong knowledge of financial markets and traded products.
• A strong understanding of the rules relevant to trading and sales activities for Equities, Options, Money Market Foreign Exchange, and Fixed Income.
• Proficiency in English, both written and verbal, is essential for effective communication and collaboration with stakeholders.
• Strong analytical skills.
• Well‑developed communications, organizational, and project management skills.
• Ability to support decisions with sound reasoning. Ability to clearly articulate business and regulatory implications of analysis and findings.
• Evidence of collaboration with key stakeholder functions as well as providing credible challenge to the business/desk supervisors in their daily risk management.
• Experience in a Surveillance role is a plus. Consideration will also be given to those with Compliance Advisory, Unauthorized Trading, Front-Office, or those without direct experience but aligned with the other requirements.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (México) Private LTD***