SUBDIRECTOR - NON FINANCIAL RISK

HSBC Holdings plc; Ciudad de México; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

HSBC Mexico Global Capability Network (GCN) invites an experienced risk professional to join as Subdirector - Non Financial Risk. You will implement risk governance, support various Operations business lines, and ensure a robust control framework across the Americas region, coordinating with MSS NFR and 2LoD/3LoD teams.

You will lead transformation initiatives, strengthen controls, and drive remediation of high-risk findings, aligning with HSBC’s risk appetite and regional strategy.

Qualifications

• Extensive experience in Banking Operations/Back Office Operations, Global Markets or related risk/compliance functions.
• Proven ability to interact with Senior Management
• Experience working across multi-disciplinary and multicultural environments
• Ability to articulate complex issues concisely and clearly

Responsibilities

• Implement strong risk management processes and frameworks within risk appetite.
• Deliver governance and robust control framework across the region.
• Collaborate with US/Latin America sectors and MSS NFR team to support risk reduction strategy.
• Lead improvements to global processes, ensuring standardized, sustainable operations and cost-efficient controls.
• Engage with 2LoD and 3LoD teams, guiding remediation of high-risk findings.

Skills

Analytical thinking

Decision making

Interpersonal communication

Project/transformational leadership

Planning and organization

Job description

Brand: HSBC

Area of Interest: Finance

Role Workstyle: Hybrid Worker

Date: 19 Oct 2026

If you’re looking for a career where you can make a real impression, join our Mexico Global Capability Network (GCN) team at HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Subdirector - Non Financial Risk.

The MSS Operations Non-Financial Risk (NFR) Team is seeking an experienced risk professional to be a part of our dynamic Americas Regional team. The NFR Team is an internal risk and control management function primarily responsible for ensuring that risks within Markets & Securities Services Operations are managed within risk appetite. It is a global, and cross asset-class, function that works very closely with Control Owners in ensuring that key controls are adequate in mitigating our material risks.

Activities

• The role holder will be responsible for implementing strong risk management processes and frameworks, proactively supporting various Operations business lines within risk appetite.
• The role holder will help deliver exceptional overall governance, mobilisation and management of a robust and effective control framework across the region. Working within the governance framework, the role holder must support the various business lines and broader region to provide clear sight of emerging risks and incident trends across their function, resulting in proactive and timely responses.
• They will work closely with the various US/ Latin America business sectors and colleagues within MSS NFR team to maintain a forward looking function and will help support their business line with the delivery of the MSS Operations strategy for risk reduction.
• The role holder will need to be deeply connected with the teams, understanding the challenges across the Operations function and will strongly lead improvements to the global process environment in an ambitious and agile manner, ensuring progression to a more standard, sustainable and optimized way of delivering operational processes. They will strengthen controls and HSBC’s ability to achieve cost efficiencies in line with market, client demand and service expectations. In particular, the role holder will lead the controls review for key strategic change programmes within their remit, ensuring that optimum control design is achieved and transformation risk is minimised.
• The role holder will also engage with the 2LoD and 3LoD teams, acting as the key interface to MSS Operations, and supporting Operations management in settting strategy and direction for remediation of high risk findings to ensure similar risk issues are proactively mitigated across MSS Operation.

Requirements

• Extensive experience in Banking Operations/Back Office Operations, Global Markets business or functions (i.e. FX, Fixed Income, Equities, Asset Servicing, Collateral), Operational Risk, Compliance or External/Internal Audit in a banking environment.
• Proven experience of positive, challenging interactions with Senior Management
• Proven ability in working across multi-disciplinary and multi-cultural diverse work environments
• Proven ability to articulate complex issues concisely and in clear language

Key Skills

• Possess strong analytical background and must be a critical thinker. Must be able to demonstrate sound judgement on sensitive/gray areas
• Tenacious in approach with the ability to challenge the norm / present viable alternative approaches.
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
• High level of drive and motivation to ensure successful delivery of complex transformational initiatives with challenging deadlines and targets.
• Outstanding organizational and planning skills in order to cope with multiple large-scale responsibilities

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC, we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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