Fac Underwriting Support Specialist

Swiss Re; Cancún; Híbrido; MXN 180.000 - 360.000; Jornada completa

Descripción de la vacante

Swiss Re in Mexico is hiring a Customer Support Specialist to join a fully remote team supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, providing timely assistance and resolving inquiries across digital channels.

The role emphasizes empathy, accuracy, and a commitment to customer satisfaction in a global service environment. This position offers the flexibility to work from anywhere, with collaboration across time zones and teams dedicated

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote