Support Engineer in Cybersecurity

Capgemini; Aguascalientes; On-site; MXN 480,000 - 700,000; Full time

Job summary

Capgemini Mexico is seeking an XDR Engineer to deliver services for our security operations center, focusing on endpoint detection and response capabilities. You will be part of a team that manages vulnerability, compliance, and patch management services.

You will operate and maintain security platforms, troubleshoot incidents, and create monthly reports while communicating with client stakeholders. This role requires 3-5 years in Operational Security, strong networking knowledge, and

Qualifications

• 3-5 years of experience in Operational Security with strong knowledge of cybersecurity principles.
• Solid understanding of networking and general IT knowledge (TCP/IP, DNS, DHCP, routing, switching).
• Experience managing Microsoft Windows and Linux environments.
• Automation experience using Python and strong troubleshooting capabilities across endpoint systems.
• Excellent written and verbal communication skills in English with a strong analytical mindset.

Responsibilities

• Operate and maintain security platforms while delivering specialized services to Capgemini’s clients.
• Troubleshoot incidents, implement changes, and participate in new security projects.
• Create monthly reports and maintain regular communication with customer stakeholders.

Skills

Operational Security

Networking basics

Windows administration

Linux administration

Python automation

Incident troubleshooting

English communication

Job description

The XDR Engineer is responsible for delivering services for our security operations center, focusing on endpoint detection and response capabilities. You will be part of a team that manages vulnerability, compliance, and patch management services.

In this role you will play a key role in:

• Operating and maintaining security platforms while delivering specialized services to our clients
• Troubleshooting incidents, implementing changes, and participating in new security projects
• Creating monthly reports and maintaining regular communication with customer stakeholders

Your profile:

• 3-5 years of experience in Operational Security with strong knowledge of cybersecurity principles
• Solid understanding of networking and general IT knowledge (TCP/IP, DNS, DHCP, routing, switching)
• Experience managing Microsoft Windows and Linux environments
• Automation experience using Python and strong troubleshooting capabilities across endpoint systems
• Excellent written and verbal communication skills in English with a strong analytical mindset

What can YOU expect in a career with Capgemini?

• Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
• You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
• You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
• Capgemini offers a competitive compensation and benefits package.
• Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
• Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

• Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
• Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
• Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”