Supply Chain Optimization Specialist

Amazon Inc.; Ciudad de México; Remote; MXN 300,000 - 420,000; Full time

Job summary

Amazon Inc. in Mexico City is seeking a Supply Chain Specialist to drive data-driven improvements in transportation programs. You will analyze patterns, identify root causes, and propose solutions to enhance the customer experience.

The role involves managing vendor/seller/employee contacts with a high customer focus, monitoring KPIs, and coordinating cross-functional efforts with Retail, Finance, and Fulfillment Centers. Strong communication and analytic skills are essential.

Qualifications

• High school diploma or bachelor's degree.
• Experience in program management, logistics, operations, supply chain, transportation, or a related field.

Responsibilities

• Work in an ambiguous environment where the final solutions are not always clear.
• Take responsibility for contacts with vendors/sellers/employees, ensuring that each contact is accepted and resolved with a high degree of customer focus.
• Manage related KPIs to measure, control and compare Transportation Programs, including the creation of recurring metric reports.
• Manage and maintain the details and progress of employee training.
• Continual, tactical communication with external customers (Carriers, Vendors/Sellers) and internal customers (Retail, Finance, Fulfillment Centers).
• Execute the SOPs (Standard Operating Procedures) for the WePay and FBA-PCP program and review the results with local stakeholders.
• Collaborate in the development of standard working documents.
• Manage the performance of vendors.

Skills

Vendor management

Data analysis

KPI reporting

Education

High school diploma or bachelor’s degree

Tools

Excel

Access

SQL

Job description

Amazon Inc. in Mexico City is seeking a Supply Chain Specialist to drive data-driven improvements in transportation programs. You will analyze patterns, identify root causes, and propose solutions to enhance the customer experience.

The role involves managing vendor/seller/employee contacts with a high customer focus, monitoring KPIs, and coordinating cross-functional efforts with Retail, Finance, and Fulfillment Centers. Strong communication and analytic skills are essential.