Supplies Planet Partners Program Manager

HP; Tlaquepaque; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

HP is seeking a Program Manager to lead the North America Planet Partners Program for Supplies, focusing on take-back and recycling operations, customer-facing programs, vendor performance, sustainability outcomes, and compliance across multiple countries.

The role drives operational performance, customer experience, and financial governance of HP's hardware and supplies recycling initiatives, ensuring regulatory compliance and HP standards.

Formación

• Four-year or Graduate Degree in Supply Chain Management, Sustainability, Environmental Management, Manufacturing Engineering, or related discipline.
• Typically 7–10 years of work experience in supply chain, operations, or a related field.

Responsabilidades

• Independently develops solutions for a supply chain project using in-depth industry knowledge.
• Interprets data from junior contributors to optimize supply chain performance.
• Owns strategic supply chain projects from planning through execution and provides findings.
• Leads cross-functional project teams with mentoring to reach goals.
• Collaborates with stakeholders to set strategic plans, tactics, and objectives.
• Monitors trends and advises on potential impacts to the business.

Conocimientos

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Educación

Bachelor's degree in a related field

Descripción del empleo

Job Summary

This role is responsible for managing North America Planet Partner Program for Supplies, including take-back and recycling operations, customer-facing programs, vendor performance, sustainability outcomes, compliance, and cross-functional stakeholder engagement. The Planet Partners Program supports HP's circularity and sustainability goals through suuplies take-back and recycling services across multiple countries and vendor networks.

Description

Job Summary

This role is responsible for managing North America Planet Partner Program for Supplies, including take-back and recycling operations, customer-facing programs, vendor performance, sustainability outcomes, compliance, and cross-functional stakeholder engagement. The Planet Partners Program supports HP's circularity and sustainability goals through suuplies take-back and recycling services across multiple countries and vendor networks.

This role drives the operational performance, customer experience, sustainability impact, and financial governance of HP's hardware and supplies take-back and recycling programs while ensuring compliance with environmental regulations and HP standards.

The Program Manager serves as the primary liaison between customers, recycling partners, logistics providers, compliance teams, commercial organizations, and internal business units to ensure a seamless and cost-effective end-to-end recycling experience. The role is highly cross-functional, requiring strong program management, operational excellence, stakeholder engagement, and sustainability leadership capabilities

Responsibilities

• Independently develops solutions for a supply chain project, including managing complex issues, by applying in-depth supply chain and industry knowledge.
• Interprets data received from junior individual contributors and leverages insights to develop recommendations that optimize supply chain performance.
• Owns strategic supply chain projects from planning through to execution and provides findings resulting from project execution.
• Leads cross-functional project teams, providing mentoring and guidance to achieve project goals.
• Participates with peers as well as senior management to establish supply chain strategic plans, tactical implementation, and team objectives.
• Works with internal and external stakeholders and sources to monitor and assess impactful supply chain trends and provide perspective on potential impacts to the business.
• Supports in creating the company's competitive supply chain strategies and contributes to ongoing competitive intelligence gathering.
• Contributes to the development of overall strategies and long-term goals of the organization by acting as an advisor to the senior management.
• Contributes in discussions with business executives on a wide range of high-level supply chain issues, including risk management and new growth opportunities.

Education & Experience Recommended

• Four-year or Graduate Degree in Supply Chain Management, Sustainability, Environmental Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

NA

Knowledge & Skills

NA

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Supply Chain & Operations

Schedule

Full time

Shift

No shift premium (Mexico)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"