Supervisor Operations

RXO; Monterrey; Presencial; MXN 400.000 - 700.000; Jornada completa

Descripción de la vacante

RXO is seeking a Supervisor, Transportation to coordinate and supervise day-to-day transportation operations across our North American network. You will act as a liaison among transportation, operations, carriers, vendors, and customers to drive on-time performance and customer satisfaction.

You will lead and develop transportation staff, plan routing and tracking, and analyze carrier performance to resolve issues.

Formación

• Minimum 5 years of transportation or supply chain experience.
• Proficient in Microsoft Office; able to create complex Excel formulas.
• Bachelor’s degree preferred.
• At least 1 year of supervisory experience.
• Strong leadership and collaboration skills with the ability to coach staff.

Responsabilidades

• Act as liaison for Transportation, Operations, carriers, vendors, and customers.
• Lead and supervise transportation staff, including training and evaluating performance.
• Plan, route, manage updates and tracking of orders and shipments.
• Analyze carrier performance and address compliance issues.
• Track and trace shipments to ensure on-time, accurate deliveries and updates.
• Investigate and resolve customer or carrier issues; provide follow-up.

Conocimientos

Leadership

Supervisory experience

Team collaboration

Educación

Bachelor’s degree

Herramientas

Microsoft Office

Excel

Descripción del empleo

Accelerate your career at RXO.RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a Supervisor, Transportation at RXO, you will coordinate and handle a variety of transportation activities, as well as supervise day-to-day transportation operations and strive to meet or exceed customer expectations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO.What your day-to-day will look like:Act as a liaison for Transportation, Operations, carriers, vendors, and customersLead and supervise transportation staff, including training and evaluating employee performance; recommend or initiate hiring, promotions, transfers, or disciplinary actionsPerform the routing, planning, updating and/or tracking duties of orders and shipmentsComplete the analysis and resolution of carrier performance and compliance issuesTrack and trace shipments for customers to ensure on time, accurate and satisfactory deliveries; provide updates, as necessaryInvestigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as requiredCorrectly maintain and generate required reports; properly process, audit and file various documentationAt a minimum, you’ll need:5 years of transportation or supply chain experienceExperience with Microsoft Office and Windows applications with ability to create complex formulas in ExcelIt’d be great if you also have:Bachelor’s degree1 year of supervisory experienceSolid leadership and collaboration skills with experience effectively supervising, coaching, and influencing employeesDoes this sound like you? Check out what else RXO has to offer.Why Join Us:Our CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.