Supervisor, Operations

Haas TCM de Mexico, S. de R.L. de C.V.; Estado de México; On-site; MXN 720,000 - 1,200,000; Full time

Job summary

Haas TCM de Mexico, S. de R.L. de C.V.

is seeking an experienced Operations Manager to lead on-site operations across shifts, ensuring safe, compliant, and efficient service delivery to GM production. You will supervise Supervisors in Production, Safety, and Maintenance; coordinate logistics, maintenance and EHS; monitor KPIs; manage incidents and escalations; and drive continuous improvement. The role requires an engineering or related degree and 5+ years of leadership experience.

Qualifications

• Engineering or related degree.
• 5+ years experience in leadership roles.
• Leadership experience in operations.

Responsibilities

• Lead daily operations across shifts.
• Ensure continuous supply to production lines.
• Monitor KPIs and operational performance.
• Coordinate logistics, maintenance and EHS.
• Manage incidents and escalations.
• Drive continuous improvement.

Job description

Responsible for managing and executing all onsite operations including chemical supply, logistics, maintenance coordination, and service delivery, ensuring operational excellence, customer satisfaction, and compliance with safety and contractual requirements.

Accountability and Scope:

• Operational execution across shifts
• Supervision of Supervisors (Production, Safety, Maintenance)
• Service delivery to GM production
• Cost control and resource optimization
• Support to Site Leadership

Essential Job Duties and Responsibilities:

• Lead daily operations
• Ensure continuous supply to production lines
• Monitor KPIs and operational performance
• Coordinate logistics, maintenance, and EHS
• Manage incidents and escalations
• Drive continuous improvement

Measures of Performance:

• SLA ≥ 99%
• Operational efficiency
• Inventory accuracy
• Safety performance

Qualifications and Experience:

• Engineering or related degree
• 5+ years experience
• Leadership experience

Competencies and Behaviors:

• Leadership
• Decision making
• Problem solving
• Customer orientation