Supervisor de Calidad

Vertiv; Mexicali; Presencial; MXN 520.000 - 750.000; Jornada completa

Descripción de la vacante

Vertiv in Mexicali, Baja California is seeking a Quality Leader to supervise inspectors, technicians and auditors while ensuring adherence to ISO 9001, IATF 16949, AS9100 and other standards. You will drive CAPA, lead root cause analysis and coordinate supplier and customer quality initiatives.

You will mentor staff, oversee documentation, perform audits, and collaborate with production to meet quality goals and improve yield and customer satisfaction.

Formación

• Bachelor's Degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or related field preferred.
• Equivalent combination of education and experience may be considered.
• 3–5 years of quality experience in a manufacturing environment.
• Minimum 1–3 years of supervisory or team leadership experience.
• Experience with quality management systems and quality improvement methodologies.

Responsabilidades

• Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
• Ensure compliance with quality standards, customer specifications, and regulatory requirements.
• Monitor manufacturing processes to identify and address quality issues proactively.
• Lead containment activities for non-conforming materials and products.
• Recruit, train, coach, and develop quality personnel.
• Coordinate staffing and workload distribution to support production requirements.
• Address customer quality concerns and coordinate responses to quality complaints.
• Participate in internal, customer, and third-party audits.

Conocimientos

Leadership

Analytical skills

Problem-solving

Communication

Project management

Educación

Bachelor's Degree in Engineering/Quality Management

Herramientas

SPC

FMEA

8D Problem Solving

DMAIC

Lean Manufacturing

Six Sigma

Quality reporting systems

Descripción del empleo

Job Description

Key Responsibilities Quality Leadership & Operations

• Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.
• Ensure compliance with company quality standards, customer specifications, and regulatory requirements.
• Monitor manufacturing processes to identify and address quality issues proactively.
• Support production teams in maintaining product quality and achieving operational goals.
• Lead containment activities for non-conforming materials and products.

Quality Systems & Compliance

• Maintain compliance with Quality Management Systems (QMS) such as ISO 9001, IATF 16949, AS9100, or other applicable industry standards.
• Ensure proper documentation of inspections, audits, corrective actions, and quality records.
• Participate in internal, customer, and third-party audits.
• Monitor adherence to standard operating procedures and work instructions.

Problem Solving & Continuous Improvement

• Lead root cause analysis investigations using methodologies such as 5 Whys, Fishbone Diagram, 8D, and DMAIC.
• Implement corrective and preventive actions (CAPA) to eliminate recurring defects.
• Analyze quality performance metrics and identify opportunities for improvement.
• Drive continuous improvement projects focused on scrap reduction, yield improvement, and customer satisfaction.

Team Leadership

• Recruit, train, coach, and develop quality personnel.
• Conduct performance evaluations and provide ongoing feedback.
• Promote a culture of quality, accountability, and continuous improvement.
• Coordinate staffing and workload distribution to support production requirements.

Customer & Supplier Quality Support

• Address customer quality concerns and coordinate responses to quality complaints.
• Support supplier quality initiatives and evaluate supplier performance.
• Participate in customer visits, audits, and quality review meetings.

Qualifications Education

• Bachelor's Degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or related field preferred.
• Equivalent combination of education and experience may be considered.

Experience

• 3–5 years of quality experience in a manufacturing environment.
• Minimum 1–3 years of supervisory or team leadership experience.
• Experience with quality management systems and quality improvement methodologies.

Technical Skills

• Strong knowledge of quality tools and methodologies:
• Statistical Process Control (SPC)
• Root Cause Analysis
• FMEA
• Control Plans
• 8D Problem Solving
• Lean Manufacturing
• Six Sigma principles
• Proficient in Microsoft Office and quality reporting systems.
• Experience with ERP and manufacturing systems preferred.

Competencies

• Leadership and team development
• Strong analytical and problem-solving skills
• Effective communication and presentation abilities
• Decision-making and conflict resolution
• Customer-focused mindset
• Attention to detail
• Organizational and project management skills
• Continuous improvement orientation

Key Performance Indicators (KPIs)

• First Pass Yield (FPY)
• Scrap and rework reduction
• Customer complaint rate
• Internal and external defect rates
• Corrective action closure effectiveness
• Audit findings and compliance performance
• Cost of Quality (COQ)
• Employee training and development completion

Working Conditions

• Manufacturing plant environment.
• Frequent interaction with production personnel and cross-functional teams.
• May require standing, walking, and occasional lifting.
• Flexibility to support multiple shifts and weekend production, as needed.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].