Subdirector de Inversiones y Liderazgo de Equipos

Citigroup Inc.; Ciudad de México; On-site; MXN 60,000 - 75,000; Full time

Job summary

Citi is seeking a Sales Support Senior Manager to lead a professional team in Mexico City. You will oversee client onboarding, investment products, and cross-functional collaborations to ensure timely delivery and compliance. Strong communication and risk awareness are essential.

Responsibilities include managing onboarding, coordinating with Credit Risk and Account Control, and driving process improvements to enhance client experience and operational efficiency.

Qualifications

• Bachelor's Degree or equivalent experience in financial services with supervisory experience.
• Experience in client onboarding and account management.
• Knowledge of investment products and market regulations is preferred.

Responsibilities

• Monitors and ensures accurate execution for sales and client requests to the team.
• Participates in initiatives to improve client and account management processes.
• Maintains MIS to track end-to-end turnaround times of deliverables.

Skills

Team leadership

Sales supervision

Stakeholder management

Client onboarding

Regulatory awareness

Communication

Education

Bachelor's degree or equivalent financial services experience

Masters degree (desirable CFA/CAIA)

Tools

Excel

Job description

Citi is seeking a Sales Support Senior Manager to lead a professional team in Mexico City. You will oversee client onboarding, investment products, and cross-functional collaborations to ensure timely delivery and compliance. Strong communication and risk awareness are essential.

Responsibilities include managing onboarding, coordinating with Credit Risk and Account Control, and driving process improvements to enhance client experience and operational efficiency.