Migrant Family Social Services Advocate

Placements24; Tijuana; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Professional development opportunities

Job summary

Placements24 is seeking a Social Services Representative to assist migrant families in Tijuana, Baja California. You will assess needs, connect clients with housing, healthcare, education, and legal aid, and advocate for access to resources.

The role emphasizes empathy, cultural competence, and collaboration with NGOs to support integration. The position requires a Bachelor's degree in a related field, at least 2 years in social services, and fluent Spanish.

Qualifications

• Bachelor's degree in a social services field or related discipline.
• Minimum 2 years of experience in social services, case management, or direct client support.
• Fluency in Spanish is mandatory; English knowledge is advantageous.

Responsibilities

• Provide direct case management to migrant families, including needs assessments and referrals.
• Assist clients in accessing housing, healthcare, food, education, and legal aid services in Tijuana.
• Conduct outreach to inform migrant communities about available resources.
• Offer emotional support and counseling to individuals and families in distress.
• Advocate with government agencies and service providers on behalf of clients.
• Maintain confidential client files and document interactions diligently.
• Develop and deliver information sessions on rights, resources, and integration topics.
• Collaborate with NGOs and community partners to coordinate support.

Skills

Empathy

Active listening

Spanish fluency

Interpersonal communication

Education

Bachelor's degree in Social Work or related field

Job description

Placements24 is seeking a Social Services Representative to assist migrant families in Tijuana, Baja California. You will assess needs, connect clients with housing, healthcare, education, and legal aid, and advocate for access to resources.

The role emphasizes empathy, cultural competence, and collaboration with NGOs to support integration. The position requires a Bachelor's degree in a related field, at least 2 years in social services, and fluent Spanish.