Strategic Program Manager, Manufacturing & Customer Success

Confidential Jobs; Ciudad Juárez; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Confidential Jobs seeks an experienced Program Manager to lead strategic customer programs in a fast-paced manufacturing environment. You will oversee new product introductions, transfers, and ongoing production programs, ensuring operational excellence and financial performance.

The successful candidate will bring strong leadership, proven project management skills, and deep experience in manufacturing operations, with advanced English communication abilities.

Formación

• Bachelor's degree in related field (Industrial Eng, BA, Eng).
• 3+ years PM/Operations in manufacturing environment.
• Advanced English communication (written & verbal).

Responsabilidades

• Lead cross-functional teams to launch new products, transfers, and production programs.
• Develop and manage project plans, schedules, budgets, and deliverables.
• Monitor project performance, identify risks, and implement mitigations.
• Coordinate project status and action plans with stakeholders.
• Serve as primary contact for assigned customer accounts.
• Build strong customer relationships and identify growth opportunities.
• Lead customer reviews and business performance meetings.
• Support quotations, RFQs/RFPs, and expansion initiatives.
• Monitor production adherence, delivery, quality, and customer satisfaction metrics.
• Manage demand planning, POs, inventory, and related operations.
• Drive continuous improvement to boost efficiency and profitability.
• Ensure projects meet financial and operational objectives.

Conocimientos

Leadership

Project management

English communication

Educación

Bachelor's degree in Industrial Engineering, Business Administration, Engineering

Herramientas

Microsoft Project

Microsoft Office Suite

Lean Manufacturing

Six Sigma

GMP

ISO 13485 knowledge

Descripción del empleo

Confidential Jobs seeks an experienced Program Manager to lead strategic customer programs in a fast-paced manufacturing environment. You will oversee new product introductions, transfers, and ongoing production programs, ensuring operational excellence and financial performance.

The successful candidate will bring strong leadership, proven project management skills, and deep experience in manufacturing operations, with advanced English communication abilities.