Strategic Production Planner & Customer Service Lead

MWC de México, S. de R.L. de C.V.; Saltillo; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Commercial Vehicle Group, Inc. is seeking an experienced Production Planner to manage demand, production scheduling, and Aftermarket service, ensuring alignment with the master plan and customer commitments.

The role requires expertise in PC-based MRP/ERP systems, inventory control, and cross-functional coordination with Finance, Shipping, and Planning. Strong analytical, negotiation, and problem-solving skills are essential for timely, error-free execution.

Formación

• Industrial Engineer, Bachelor's Degree in Business Administration, or related field.
• 5 years in a similar position.
• Strong negotiation skills.
• Inventory management and control.
• Knowledge of JIT.
• Purchasing and customer service practices.
• Experience managing service parts or Aftermarket (long life cycles, low volumes, high SKU variety).
• Knowledge of plastic injection molding and thermoforming processes (cycles, tonnage, mold changes).
• Experience in production scheduling based on machine capacity (scheduling/sequencing).
• Capacity balancing.
• Language Skills English 90%.
• Mathematical Skills Numerical comprehension and interpretation.
• Analytical.
• Reasoning Ability Problem-solving ability.
• Computer Skills MS Office MRP / ERP Advanced Excel.

Responsabilidades

• Forecast and manage demand and production scheduling to meet commitments.
• Coordinate with Finance, Program Manager, Shipping, and Planning to ensure plan adherence.
• Monitor daily production schedule and implement corrective actions as needed.
• Manage open orders, delivery times, and logistics communications.
• Oversee inventory and resources, including finished goods, materials, and equipment.
• Support Kaizen, 5S, visual management, and training sessions.

Conocimientos

Negotiation skills

Inventory management

JIT knowledge

Purchasing

Customer service

Plastic injection molding

Thermoforming processes

Production scheduling

Capacity balancing

English proficiency

Analytical

Problem solving

MS Office / ERP / Excel

Educación

Industrial Engineer

Bachelor's Degree in Business Administration

Herramientas

MS Office / ERP

Advanced Excel

Descripción del empleo

Commercial Vehicle Group, Inc. is seeking an experienced Production Planner to manage demand, production scheduling, and Aftermarket service, ensuring alignment with the master plan and customer commitments.

The role requires expertise in PC-based MRP/ERP systems, inventory control, and cross-functional coordination with Finance, Shipping, and Planning. Strong analytical, negotiation, and problem-solving skills are essential for timely, error-free execution.