Strategic Materials Planner

Carrier; Guanajuato; On-site; MXN 320,000 - 520,000; Full time

Job summary

Carrier is seeking a Materials Planning Specialist in Mexico to support supply and demand planning, coordinating with Customer Service, plants, and distribution centers to ensure product availability and timely delivery.

The role focuses on monitoring forecasts, order status, inventory, and capacity, with emphasis on collaboration across multiple departments to optimize planning and execution in a manufacturing environment.

Qualifications

• Experience in customer service, order management, materials planning, or related roles in manufacturing.
• Experience coordinating across departments, such as manufacturing plants, distribution centers, and Customer Service.
• Advanced English communication skills, both written and verbal.
• Strong communication, problem-solving, and follow-up skills to manage customer requirements and resolve operational issues.
• Ability to analyze order status, inventory availability, demand information, and delivery commitments.

Responsibilities

• Coordinate customer order management activities, monitoring order status, product availability, and delivery commitments to support customer satisfaction.
• Collaborate with manufacturing plants, distribution centers, and Customer Service teams to resolve order-related issues and align supply with customer demand.
• Support supply and demand planning activities by reviewing forecasts, actual customer orders, inventory positions, and production capacity.
• Monitor planning performance indicators, identify potential supply or delivery risks, and coordinate corrective actions with relevant stakeholders.
• Support the standardization and continuous improvement of materials planning, order fulfillment, and SIOP processes to improve operational efficiency and delivery reliability.

Skills

Customer service

Order management

Materials planning

Supply planning

English communication

Tools

ERP systems

Job description

Carrier is seeking a Materials Planning Specialist in Mexico to support supply and demand planning, coordinating with Customer Service, plants, and distribution centers to ensure product availability and timely delivery.

The role focuses on monitoring forecasts, order status, inventory, and capacity, with emphasis on collaboration across multiple departments to optimize planning and execution in a manufacturing environment.