Strategic IT Business Analyst - Infra, Apps & Integrations

System Soft Technologies; Tijuana; On-site; MXN 300,000 - 520,000; Full time

Job summary

System Soft Technologies in Mexico is seeking a Technical Business Analyst with a strong background in IT infrastructure and applications to support technology initiatives across the organization.

The role sits at the intersection of business requirements, applications, infrastructure, and IT delivery, translating needs into technical solutions and working with infrastructure, application, and development teams to drive delivery.

Qualifications

• 3+ years as Technical Business Analyst or similar role.
• Strong understanding of IT infrastructure and enterprise applications.
• Experience gathering and documenting technical and functional requirements.
• Ability to document processes and system workflows.
• Excellent communication with technical and business stakeholders.

Responsibilities

• Partner with business and IT stakeholders to gather, analyze, and document technical and business requirements.
• Translate business requirements into technical requirements and actionable solutions.
• Work closely with infrastructure, application, network, security, and development teams.
• Analyze existing applications and infrastructure environments to identify gaps, dependencies, risks, and improvement opportunities.
• Document application integrations, system dependencies, interfaces, workflows, and technical requirements.
• Support application implementations, upgrades, migrations, integrations, and infrastructure-related projects.
• Participate in solution design discussions and provide business and technical analysis.
• Coordinate requirements between application teams, infrastructure teams, vendors, and business stakeholders.
• Develop technical documentation, process flows, system diagrams, requirements documentation, and other project deliverables.
• Support testing, troubleshooting, defect resolution, and User Acceptance Testing (UAT).
• Help identify technical risks, dependencies, and potential impacts associated with proposed changes.
• Support project planning, implementation, and production deployment activities.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.

Skills

Technical Business Analysis

Requirements gathering

Stakeholder communication

Documentation

Analytical thinking

Microsoft Office

Tools

ERP systems

APIs & integrations

UAT tools

Job description

System Soft Technologies in Mexico is seeking a Technical Business Analyst with a strong background in IT infrastructure and applications to support technology initiatives across the organization.

The role sits at the intersection of business requirements, applications, infrastructure, and IT delivery, translating needs into technical solutions and working with infrastructure, application, and development teams to drive delivery.