Senior IT Business Analyst - Strategic Data & Solutions Lead

Medtronic; Tijuana; On-site; MXN 600,000 - 900,000; Full time

Job summary

Medtronic in Mexico is seeking a Senior Specialist to help ensure applications stay in optimal condition by developing work plans and following up on projects aimed at eliminating WOTs.

You will investigate and resolve user-reported issues, collaborate with IT teams, and drive data-driven improvements across systems, ERP modules, and custom integrations, leveraging your software development and AI knowledge.

Qualifications

• Bachelor’s degree in Computer Systems, Computer Engineering, or related field.
• 8+ years of experience in the same role.
• Advanced English proficiency.
• Software development and ERP systems experience.
• Experience with Agile methodologies including Scrum, Kanban, and Waterfall.

Responsibilities

• Implement strategies to ensure applications stay in optimal condition and develop work plans for projects.
• Investigate and resolve issues reported by users of installed systems to improve uptime and reliability.
• Define use cases and collaborate with BRM, stakeholders and IT Product Owners to govern changes.
• Drive business agenda during solution delivery and provide data-driven recommendations for process improvements.

Skills

SQL administration

C# .NET

Software development

ERP systems

AI technologies

Agile frameworks

Project management

Advanced English

ZOE customs

Application development

Education

Bachelor’s degree in Computer Systems/Engineering or related field

Job description

Medtronic in Mexico is seeking a Senior Specialist to help ensure applications stay in optimal condition by developing work plans and following up on projects aimed at eliminating WOTs.

You will investigate and resolve user-reported issues, collaborate with IT teams, and drive data-driven improvements across systems, ERP modules, and custom integrations, leveraging your software development and AI knowledge.