Strategic Global Account Manager

Expeditors; Xico; On-site; MXN 300,000 - 520,000; Full time

Job summary

Expeditors is seeking an Account Manager to develop, maintain and lead product/service deliverables for customer accounts. You will strive to grow the customer share annually, manage strategic plans, and coordinate with cross-functional teams to ensure service excellence.

The role requires 3+ years at Expeditors, strong business development experience, and solid communication skills to engage customers and internal teams effectively.

Qualifications

• University degree or equivalent business qualifications.
• Minimum 3 years Expeditors experience.
• Proven work experience in business development.
• Knowledge of Expeditors’ products and services.
• Proficient in MS Office and CRM Software.
• Strong presentation and analytical skills.
• Excellent interpersonal skills.
• Ability to define and document business processes.

Responsibilities

• Maintain customer SOPs.
• Create and communicate a strategic business plan for customers.
• Initiate value-added solutions.
• Develop relationships within the customer's organization.
• Promote Expeditors marketing activities and customer events.
• Manage activity in the CRM.

Skills

Customer service

Business development

Account management

Presentation skills

Analytical skills

MS Office

CRM software

Process documentation

Interpersonal skills

Product knowledge

Education

University / College degree

Industry qualification (country specific)

Tools

CRM software

MS Office

Job description

Expeditors is seeking an Account Manager to develop, maintain and lead product/service deliverables for customer accounts. You will strive to grow the customer share annually, manage strategic plans, and coordinate with cross-functional teams to ensure service excellence.

The role requires 3+ years at Expeditors, strong business development experience, and solid communication skills to engage customers and internal teams effectively.