Strategic Energy Accounts Leader

Landis+Gyr; Reynosa; On-site; MXN 600,000 - 900,000; Full time

Job summary

Landis+Gyr in Reynosa, Mexico, seeks a Senior Customer Account Representative to manage strategic client relationships and ensure accurate order execution. You will lead cross-functional coordination with sales, distribution, and support teams to meet contract requirements and drive service excellence.

The role requires strong leadership, problem solving, and a proactive approach to optimizing order processes. Occasional travel may be needed to support strategic projects and client sites.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Minimum 3–5 years in account management or order management in B2B/manufacturing.
• Experience with ERP systems (preferably SAP) and CRM tools.
• Knowledge of ISO/IMS standards or similar quality systems is desirable.

Responsibilities

• Manage strategic client accounts and ensure timely, accurate order delivery.
• Serve as primary contact for complex/high-risk clients and propose proactive solutions.
• Coordinate with sales, distribution, service programs, and technical support to fulfill commitments.

Skills

Order management

Customer relationship

Negotiation

Problem solving

Cross-functional collaboration

Leadership/mentorship

Process improvement

Education

Bachelor’s degree in Business Administration

Logistics or supply chain coursework

Tools

iChange

ServiceNow

SAP ERP

MS Office 365

Job description

Landis+Gyr in Reynosa, Mexico, seeks a Senior Customer Account Representative to manage strategic client relationships and ensure accurate order execution. You will lead cross-functional coordination with sales, distribution, and support teams to meet contract requirements and drive service excellence.

The role requires strong leadership, problem solving, and a proactive approach to optimizing order processes. Occasional travel may be needed to support strategic projects and client sites.