Strategic Cybersecurity Advisor — Post-Sales

TrendMicro; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Trend Micro seeks a Technical Advisor to manage post‑sales lifecycle for strategic customers, acting as a trusted cybersecurity advisor. You will help organizations adopt and operationalize the TrendAI platform, optimize security architectures, and align outcomes with business objectives.

You will collaborate with Sales to support renewals and growth while guiding customers through architecture reviews, threat strategies, and best practices to maximize value from TrendAI.

Formación

• Seven+ years in cybersecurity roles such as security architect, security consultant, security engineer, technical account manager, or technical advisor.

Responsabilidades

• Own post‑sales engagement with assigned customers and ensure alignment with security/business priorities.
• Lead onboarding, adoption planning, and Customer Health management.
• Conduct Executive Business Reviews (EBRs) and usage monitoring.
• Provide architectural guidance on TrendAI deployment and security operations.
• Identify expansion opportunities and support renewals with Sales.

Conocimientos

Security architecture

XDR/SOC operations

Cloud security

Identity security

Network security

CISO engagement

Executive communication

Descripción del empleo

Trend Micro seeks a Technical Advisor to manage post‑sales lifecycle for strategic customers, acting as a trusted cybersecurity advisor. You will help organizations adopt and operationalize the TrendAI platform, optimize security architectures, and align outcomes with business objectives.

You will collaborate with Sales to support renewals and growth while guiding customers through architecture reviews, threat strategies, and best practices to maximize value from TrendAI.