Hybrid AR Collections Analyst Monterrey

Rsgroup; Monterrey; Híbrido; MXN 250.000 - 350.000; Jornada completa

Descripción de la vacante

RS Group is seeking an AR Analyst to manage and oversee the collection of outstanding accounts receivable in a hybrid Monterrey setting. You will work with the AR team, customers, and other departments to ensure timely payments and resolve any receivables issues.

The role requires strong analytical skills, attention to detail, and experience with order-to-cash processes. Candidates should have a finance/business background, SAP proficiency, and excellent communication in English.

Formación

• Bachelor’s degree in finance, accounting, business administration, or related field preferred.
• Proven experience as a Collections Specialist or in a similar role (3-4 years).
• Strong understanding of order to cash processes.
• Excellent verbal and written communication skills (English advanced).
• Proficiency in Microsoft Office Suite, especially Excel.
• Experience with SAP.
• High level of accuracy and attention to detail.
• Strong organizational and time-management skills.

Responsabilidades

• Contact Key customers via phone, email, and letters to collect outstanding payments.
• Negotiate payment plans and terms with delinquent customers.
• Maintain and update accurate records of all collection best practices in the company’s system.
• Review and analyze aging reports to identify overdue accounts.
• Investigate and resolve billing and payment discrepancies by collaborating with the billing team and customers.
• Prepare and send monthly statements to key clients.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Monitor and track payment arrangements and follow up on broken promises.
• Handle escalated collection issues and negotiate payment arrangements with customers as needed.
• Assist in the development and implementation of AR policies and procedures.
• Identify opportunities for improving the collections process and implement best practices.
• Focal point to develop and implement best practices in collections activities

Conocimientos

Excel

Communication

Time management

Negotiation

MS Office

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Herramientas

SAP

Descripción del empleo

RS Group is seeking an AR Analyst to manage and oversee the collection of outstanding accounts receivable in a hybrid Monterrey setting. You will work with the AR team, customers, and other departments to ensure timely payments and resolve any receivables issues.

The role requires strong analytical skills, attention to detail, and experience with order-to-cash processes. Candidates should have a finance/business background, SAP proficiency, and excellent communication in English.