Stock Room Supervisor

Vans; Aguascalientes; On-site; MXN 89,000 - 134,000; Full time

Job summary

Vans is seeking a motivated team member to support daily stock operations in our retail stores in Mexico. The role focuses on replenishing stock on the sales floor, overseeing shipments, and preparing attractive displays to maximize product visibility.

You will maintain store policies for retail tasks and handle a variety of routine assignments under supervision, contributing to smooth store operations and customer service excellence.

Qualifications

• High school diploma or equivalent education; Associate's degree preferred
• Minimum of one year of related experience preferred
• Experience in stock related functions in retail stores

Responsibilities

• Support the daily operations of stock related functions in retail stores
• Oversees shipment delivers and maintains replenishment of stock levels on the sales floor
• Prepare displays
• Maintain policies and producers for various retail operations tasks.
• Perform a variety of routine assignments

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Principal Accountabilities

Under close supervision:

• Support the daily operations of stock related functions in retail stores
• Oversees shipment delivers and maintains replenishment of stock levels on the sales floor
• Prepare displays
• Maintain policies and producers for various retail operations tasks.
• Perform a variety of routine assignments

Knowledge and Skill Requirements

• High school diploma or equivalent education; Associate's degree preferred
• Minimum of one year of related experience preferred

Knowledge & Application

• Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field
• May include multistep processes which requires a fairly detailed knowledge of the specialized area
• Requires extensive on-the-job or previous training and experience
• May require formal occupational training or certification
• Operative/Technician roles will typically operate more complex machinery/ processes

Problem Solving

• Problems are known, defined, and readily apparent
• Issues may occasionally require some fact finding to solve
• Non-routine issues typically escalated to more senior team member or supervisor
• Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations
• Refers to procedures, technical aids, co-workers, and supervisors

Interaction

• Interacts with a range of individuals both within and outside immediate team to convey basic information
• Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)
• Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact

Impact

• Supports the achievement of goals through personal effort in own work area
• Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles
• Required to achieve daily and weekly tasks under general supervision with work regularly checked

Accountability

• Accountable for delivery of own work activities to agreed timescales and quality
• Performance measured against predefined service level requirements or equivalent metric
• Aware of costs and/or service level requirements and expectations