Luxury Stock & Inventory Manager

Prada Group; Cancún; On-site; MXN 180,000 - 240,000; Full time

Job summary

Prada Group in Cancún is seeking an experienced Stock/Back-of-House Manager to safeguard product care and optimise inventory. You will oversee goods receipt, storage, transfers, returns and e-commerce fulfilment, while ensuring accurate documentation and KPI adherence.

Responsibilities include warehouse operations, packaging, inventory counts, security, and staff leadership. A background in luxury/fashion retail with SAP/Excel proficiency is preferred for this role.

Qualifications

• Proven experience in a stock or back-of-house management role, ideally within luxury, fashion or premium retail.
• Strong understanding of stock flow: goods receipt, storage, transfers, returns and e-commerce fulfilment.
• Hands-on experience of physical and cycle inventory counts, investigating discrepancies and minimising stock loss.
• Working knowledge of retail stock systems (SAP or comparable) and strong Excel skills.
• Excellent organisation, attention to detail and discretion, particularly around high-value goods and security.

Responsibilities

• Ensures the care and protection of product in line with company guidelines
• Manages the day-to-day receipt and storage of goods in line with company procedures, and prepares product for the sales floor and special areas as efficiently as possible
• Ensures that store-to-store transfers and returns comply with company guidelines and timelines
• Manages the flow of e-commerce orders (Prada.com and e-tailers), ensuring required service levels are met
• Manages the flow of damaged product, non-sellable product (e.g. on hold, consignment) and products under repair
• Ensures correct protection and packaging of product, both within the store and for transfers, including e-commerce shipments
• Ensures product flow and related documentation are correct, with all movements recorded in the IT system
• Manages warehouse activities related to sales
• Manages and organises packaging and stationery, both physically and on the IT systems
• Manages and organises system display objects
• Manages the uniform and gift flows
• Optimises the use of all available space, in collaboration with the Store Manager and Store Operations Manager
• Keeps the archive up to date and organised on a monthly basis
• Organises, manages and carries out physical and cycle inventories of finished product and accessory locations (packaging, stationery and engineering materials), within company timelines
• Ensures prompt investigation of negative stock in the system
• Ensures company guidelines are followed in the event of theft, particularly regarding communication and documentation
• Ensures the security and cleanliness of the warehouse and manages it in line with security guidelines
• Maintains the confidentiality of alarm codes
• Provides operational cover during working hours, based on the Store Manager’s needs
• Communicates with the relevant Store Operations Manager, particularly on exceptions and escalations
• Implements updates to KPIs, guidelines and procedures received from the Store Operations Manager, the Store Manager or Head Office
• Plans the department’s activities and manages the team, ensuring they are adequately trained
• Coordinates and plans team activities through a clear distribution of tasks and responsibilities
• Provides the information the team needs to carry out their tasks properly
• Delivers induction training for new team members using the most appropriate methods (coaching, training, feedback, etc.)
• Evaluates staff performance and conducts appraisal discussions in alignment with the Store Manager
• Ensures team behaviour is aligned with Group standards
• Develops and strengthens team capabilities, giving priority to personal skills
• Ensures the wellbeing of warehouse personnel.

Skills

Stock management

Stock flow

Excel skills

Tools

SAP

Excel

Job description

Prada Group in Cancún is seeking an experienced Stock/Back-of-House Manager to safeguard product care and optimise inventory. You will oversee goods receipt, storage, transfers, returns and e-commerce fulfilment, while ensuring accurate documentation and KPI adherence.

Responsibilities include warehouse operations, packaging, inventory counts, security, and staff leadership. A background in luxury/fashion retail with SAP/Excel proficiency is preferred for this role.