SRE & Infra Engineer - Kubernetes, Cloud & Automation

AgileEngine, LLC.; Puebla de Zaragoza; Hybrid; MXN 1,130,000 - 1,883,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking an Infrastructure Engineer & SRE to operate a Kubernetes-based API platform across public and private clouds. You will own incident management, automation, and observability processes to keep services reliable and scalable.

You will work with a range of tooling (Grafana, Prometheus, Helm, Terraform) and collaborate across teams to onboard clients, improve efficiency, and ensure platform health in a hybrid work environment in Puebla, MX.

Qualifications

• Hands-on experience of at least 4 years operating Kubernetes in production.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems from app to infra.
• Experience with a public cloud provider, preferably Azure or AWS.

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure actionable alerts and up-to-date runbooks.
• Manage incidents end-to-end, including incident response, root cause analysis, and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling to reduce manual effort and improve performance.
• Identify and implement process improvements.
• Support software and hardware upgrades and keep components updated.
• Proactively manage capacity to scale the platform with demand.

Skills

Kubernetes

Linux CLI

Debugging

Cloud (Azure/AWS)

Tools

Grafana

Prometheus

Loki

Tempo

Helm

Terraform

Job description

AgileEngine, LLC. is seeking an Infrastructure Engineer & SRE to operate a Kubernetes-based API platform across public and private clouds. You will own incident management, automation, and observability processes to keep services reliable and scalable.

You will work with a range of tooling (Grafana, Prometheus, Helm, Terraform) and collaborate across teams to onboard clients, improve efficiency, and ensure platform health in a hybrid work environment in Puebla, MX.