Kubernetes SRE: Scale, Automate & Incident Mastery Remote

AgileEngine, LLC.; Santiago de Querétaro; Hybrid; MXN 1,662,000 - 2,400,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation (USD-based)

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments. The role emphasizes automation, incident management, and capacity planning to ensure scalable, reliable services.

You will work with observability tools and collaborate with clients, engineering teams, and operations to deliver robust, automated solutions while maintaining documentation and runbooks for efficient incident response.

Qualifications

• 4+ years of hands-on experience operating Kubernetes in production.
• Strong Linux and command line fundamentals.
• Experience with a public cloud provider, preferably Azure or AWS.
• Familiarity with observability tooling is a plus.

Responsibilities

• Operate and maintain the Kubernetes-based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post-incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling to reduce manual effort and improve performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.
• Proactively manage capacity so the platform scales with demand.

Skills

Kubernetes

Linux

Service mesh

Cloud experience

Observability

Tools

Grafana

Prometheus

Loki

Tempo

Terraform

Helm

Job description

AgileEngine, LLC. is seeking a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments. The role emphasizes automation, incident management, and capacity planning to ensure scalable, reliable services.

You will work with observability tools and collaborate with clients, engineering teams, and operations to deliver robust, automated solutions while maintaining documentation and runbooks for efficient incident response.