Sr. Product manager-Technical , Seller Fulfillment Experience (SFX)

Amazon Inc.; Ciudad de México; On-site; MXN 1,200,000 - 2,000,000; Full time

Job summary

Amazon Inc. in Mexico City is seeking a Senior Technical Product Manager for the Seller Fulfillment Experience (SFX) to own product vision, strategic roadmap, and end-to-end delivery across Brazil, Mexico, and Australia.

You will influence multiple stakeholders and translate seller needs into scalable experiences that improve adoption and operational efficiency. You will partner with engineering, UX, data science, and finance, write PRFAQs, and present to VP/Director-level leadership.

Qualifications

• Bachelor's degree or higher.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.
• Experience representing and advocating for various customers and stakeholders during executive prioritization and planning.

Responsibilities

• Define and drive the product strategy for a major product area within FBA seller experience across multiple geographies.
• Own complex, ambiguous problem spaces; frame problems and drive alignment across stakeholders.
• Write and present high-quality product narratives to leadership, securing buy-in for investments.
• Lead cross-functional product development across engineering, UX, data science, operations, and finance.
• Establish and monitor key business metrics to track product performance at scale.
• Drive data-driven experimentation and decision making to validate assumptions quickly.

Skills

Roadmap strategy

Executive-level prioritization

Cross-functional leadership

Product ownership

Data-driven decisions

Engineering collaboration

Education

Bachelor's degree

Tools

Tableau

QlikView

QuickSight

Job description

Sr. Product manager-Technical , Seller Fulfillment Experience (SFX)

The FBA Seller Fulfillment Experience (SFX) team is seeking a Senior Technical Product Manager (PMT) to lead product strategy and execution for a major product area within the seller fulfillment experience across Brazil, Mexico, and Australia. This role will own the product vision, define the strategic roadmap, and drive end-to-end delivery of seller-facing experiences that directly impact seller adoption, retention, and operational success across three of Amazon’s fastest-growing marketplaces. You will be responsible for some of the highest-judgment product decisions within FBA’s emerging markets portfolio — decisions that shape how hundreds of thousands of sellers experience fulfillment and how Amazon grows its third-party marketplace in these geographies.

Fulfillment by Amazon is one of Amazon’s most important seller-facing programs, enabling third-party sellers to leverage Amazon’s world‑class fulfillment network to delight end customers. The Seller Fulfillment Experience (SFX) team owns the seller journey, workflows, and interfaces that power this program — from shipment creation and inventory planning through performance optimization and product removal. We operate at the intersection of marketplace dynamics, logistics complexity, and seller experience, solving problems that require deep understanding of local nuance, operational constraints, and seller behavioral economics across emerging markets at different stages of maturity.

This role sits within the SFX product team and will own strategic product leadership across interconnected charter areas: (1) product strategy and roadmap definition; translating seller pain points, country opportunity analysis, and business priorities into a cohesive product vision that balances seller experience with operational and economic sustainability; (2) cross‑functional delivery leadership; driving alignment across engineering, UX, data science, operations, and business teams to deliver complex, multi‑component product experiences on ambitious timelines; and (3) organizational influence and thought leadership; shaping the broader FBA product direction through compelling narratives, data‑driven recommendations, and active participation in leadership forums (WBRs, planning cycles, investment reviews).

As an ideal candidate, you are a strategic product leader who combines vision with execution discipline. You thrive in ambiguity and can translate complex, multi‑geo challenges into clear product strategies and crisp leadership recommendations. You bring strong analytical skills with the ability to build business cases, evaluate trade‑offs across multiple dimensions (seller experience, operational cost, marketplace growth), and drive data‑informed decisions at scale. You are comfortable navigating contentious prioritization decisions across organizations with competing perspectives and partnering with engineering, finance, operations, and senior leadership to drive alignment. You think big about how product experiences can accelerate FBA growth in emerging markets while ensuring long‑term sustainability, and you mentor and elevate the product managers around you.

Key job responsibilities

• Define and drive the product strategy for a major product area or multiple related product areas within FBA seller experience, setting multi‑quarter roadmaps aligned with org vision
• Own complex, ambiguous problem spaces; frame problems, generate innovative solutions, and drive alignment across senior stakeholders and partner teams
• Write and present high-quality product narratives (PRFAQs, strategy docs, business cases) to VP/Director-level leadership, securing buy-in for significant investments
• Lead cross-functional product development efforts spanning engineering, UX, data science, operations, finance, and business teams across multiple geographies
• Establish and monitor key business metrics, building mechanisms to track product performance and identify opportunities at scale
• Drive a culture of experimentation and data-driven decision making; design experimentation frameworks that enable your team to validate assumptions rapidly
• Influence the broader organization’s product direction through thought leadership, best practices, and cross-pollination of ideas across teams
• Mentor and develop Product Managers; provide guidance on product strategy, stakeholder management, and career development
• Navigate geo-specific complexity (regulatory, operational, cultural) to ensure product strategies are adapted for emerging markets while maintaining global scalability
• Identify and drive operational improvements and automation opportunities that create leverage for the team and organization
• Represent your product area in leadership forums (WBRs, business reviews, planning cycles) and proactively elevate risks and trade-offs

A day in the life

As a Senior Product Manager on the SFX team, your morning might begin with reviewing a weekly business review (WBR) pack, identifying inflection points in seller adoption metrics across Brazil or Australia, and framing a narrative for leadership. You’ll lead a strategy session where you guide your team through a complex trade-off, balancing seller experience improvements against operational cost constraints, and land on a clear recommendation backed by data. Between meetings, you’re refining a PRFAQ for a net-new capability that could unlock seller growth in an underserved segment, incorporating feedback from the senior leader review earlier this week. Afternoons include a cross-org design review where you challenge assumptions and elevate the quality of the proposed seller workflow, followed by coaching a junior PM through their first product narrative. You close the day with a quick sync with your engineering lead to unblock a critical launch dependency, ensuring your team maintains velocity. You thrive in ambiguity, connect dots across multiple workstreams, and consistently deliver products that move the needle for sellers and the business.

About the team

The FBA Seller Fulfillment Experience (SFX) team owns the seller journey and workflows that power Fulfillment by Amazon across emerging and growth countries: Brazil, Mexico, and Australia. We are responsible for making it easy, transparent, and rewarding for sellers to leverage Amazon’s world‑class fulfillment network. Our mission is to remove friction from the seller journey, from listing creation and inventory management to shipment tracking and performance optimization, enabling sellers to grow their business while delighting end customers with fast, reliable delivery.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.