PM External Fulfillment, Seller Experience & Continuous Improvement

Amazon Inc.; Ciudad de México; On-site; MXN 700,000 - 1,000,000; Full time

Job summary

Amazon Inc. in Mexico City is seeking a Program Manager for External Fulfillment, Seller Experience & Continuous Improvement.

You will collaborate with business teams to define problems, develop analyses, and present actionable recommendations that improve customer outcomes and operational efficiency. You will build relationships across functions, influence stakeholders at all levels, and drive independent initiative with strong analytical and project management skills.

Qualifications

• Bachelor's degree required.
• Fluency in English (speaking, writing, reading) required.
• 2+ years of sales or marketing work or equivalent experience.

Responsibilities

• Collaborate with business teams to define and solve problems that impact customers and develop analyses to uncover opportunities and present written business recommendations.
• Build relationships, identify stakeholders, and influence other teams across organizations and external teams while defining analytical approaches to uncover insights and formulate recommendations that improve processes.
• Work independently, quickly grasp key pain points of processes, and influence internal/external partners at all levels of the organization.

Skills

Analytical skills

Relationship building

Project management

Education

Bachelor's degree

Job description

PM External Fulfillment, Seller Experience & Continuous Improvement

We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.

How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

At Amazon, we are excited to offer undergraduate students the opportunity to launch into big careers with limitless possibilities.

Key job responsibilities

As a Program Manager, you will collaborate and partner with business teams to define and solve problems that impact customers, as well as identify predictors and causes of business-related problems to implement novel approaches related to forecasting and prediction. You will identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.

You will build relationships, identify stakeholders, and influence other teams across organizations and external teams while defining analytical approaches to uncover new insights and formulate recommendations that improve processes.

A successful Program Manager must be able to work independently, understand rapidly the key pain points of the processes, and influence internal/external partners at all levels of the organization. This role will particularly suits someone with strong analytical abilities, relationship building skills and superb project management capabilities.

A day in the life

Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English, and have the ability to take direction in English
• Speak, write, and read fluently in English, and have the ability to take direction in English
• 2+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience

Preferred Qualifications

• 2+ years of sales or account management experience
• Experience influencing at all levels within an organization, particularly at the executive level

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.