Sr Isc Production Supervisor

Buscojobs México; Baja California; Presencial; MXN 1,124,000 - 1,500,000; Jornada completa

Descripción de la vacante

A manufacturing leader is seeking a Senior Production Supervisor in Baja California. The role involves managing team performance, developing strategies for operational excellence, and ensuring high-quality production standards. Ideal candidates should have a Bachelor's degree, experience in production supervision, and strong problem-solving skills. The position emphasizes leadership, continuous improvement, and effective communication. Competitive compensation and full-time hours are offered.

Formación

• 2+ years of experience in a production supervisory role, healthcare industry preferred.
• English proficiency at an advanced level is required.
• Strong communication, planning, and project management skills.

Responsabilidades

• Conduct performance reviews and manage team performance.
• Develop strategies toward meeting unit goals and resolving customer escalations.
• Direct workflow and manage demand/capacity for superior customer experience.

Conocimientos

Leadership

Coaching

Continuous improvement

Communication

Project management

Educación

4 year Bachelor’s Degree

Professional Degree (Industrial Engineering or related)

Herramientas

ERP

MS Office

MS Project

VISIO

Descripción del empleo

Overview

Integon is a part of The Allstate Corporation, offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Integon aims to support insurance company affiliates with innovative solutions in P&C insurance servicing.

At Eaton’s AER FED Fluid Electrical Distribution division, a Senior Production Supervisor role is described with responsibilities related to manufacturing, new product introduction, and production delivery to meet customer expectations, driving safety, quality, and continuous improvement within the Eaton Business System (EBS) framework.

You’ll work in environments that emphasize leadership, coaching, and continuous improvement, with a focus on delivering high-quality customer experiences and achieving unit goals.

Key Responsibilities

• Conduct performance reviews, evaluate employee potential, and recommend promotions, merit increases, or terminations.
• Manage team performance, implement action plans, and coach frontline employees to exceed goals.
• Identify training needs across processes, procedures, and business rules, including sales/service processes.
• Foster an inclusive work environment, administer HR guidelines, and address policy-related issues and concerns.
• Provide coaching, guidance, and feedback using talk paths, expectation setting, and sales techniques when applicable.
• Establish/communicate vision, mission, performance standards, and work procedures.
• Direct workflow, assign responsibilities, and manage demand/capacity to ensure a superior customer experience.
• Develop strategies toward meeting unit goals, resolving customer escalations, and exceeding expectations.
• Lead front-line employees (Allstate/vendor partners) with motivation, recognition, empowerment, and diversity, serving as a role model.

Education & Experience (in lieu)

• 4 year Bachelor’s Degree (preferred).
• 2+ years of experience (preferred).
• In lieu of above, an equivalent combination of education and experience may be considered.

Supervisory Responsibilities

This job has supervisory duties.

Production / Manufacturing Roles

• Directs and coordinates shop floor operators to complete production orders.
• Plans production orders, defines sequence, and manages resources for efficiency.
• Prepares operational schedules and coordinates activities to meet specifications; reviews reports to solve operational issues and manage costs.
• Evaluates subordinates and recommends development plans; initiates personnel actions as needed.
• Develops and maintains SOPs for production; selects, trains, and develops personnel; promotes interdepartmental harmony.
• Monitors performance metrics and uses data to drive improvements and corrective actions.

Educational & Experience Requirements (Production)

• Professional Degree (Industrial Engineering or related) desirable; Lean/Six Sigma Green Belt preferred.
• 3–5 years in a production supervisory role; healthcare industry or suppliers preferred.
• English proficiency; advanced level; computer skills including ERP, MS Office, MS Project, VISIO.
• Ability to work with remote teams; strong communication, planning, and project management skills; willingness to travel as needed.

Further Roles and Responsibilities

Eaton-specific responsibilities include leading multi-functional teams, achieving High-5 metrics (e.g., on-time delivery, quality), conducting Tier 1 & 2 meetings, and promoting a culture of HPWTs. Qualifications emphasize a Bachelor’s degree, 3–5 years in manufacturing/operations with supervisory experience, English proficiency, and knowledge of Lean/Operational Excellence tools. Skills include effective communication, problem solving, and team collaboration. A focus is placed on safety, quality, and continuous improvement within the EBS/CIF framework.

IT & Administrative Roles (as described)

Describes IT leadership responsibilities including directing IT staff, ensuring policy adherence, stakeholder engagement, vendor management, budgeting, service desk operations, and IT asset management. Preferred background includes a BA/BS in IT or related field and 3+ years in service desk or supervisory roles, with certifications such as CompTIA, HDI, ITIL, Cisco, or Microsoft being a plus. Experience with SCCM, MS Exchange, Office365, Active Directory, and related technologies is noted as beneficial.

Organization details (Demant Operations, S.A. de C.V.) and job attributes (manufacturing of hearing devices, 750 employees, day shift, full-time, etc.) are provided with various language sections and some formatting inconsistencies. The description includes language in Spanish for certain sections (e.g., Educación y experiencia, Descripción y detalle de las actividades) and indicates an IT/Operations function in a manufacturing context.

Additional notes include general equal employment opportunity statements and a commitment to non-discrimination in recruitment and employment.