Sr. Business Analyst

Align Technology; Ciudad Juárez; Presencial; MXN 600.000 - 850.000; Jornada completa

Descripción de la vacante

Align Technology is seeking a Software Business Analyst to support global and local manufacturing operations. You will gather requirements, write specs, and analyze processes to drive improvements, collaborating across IT, QA, and operations teams.

You will steer users toward appropriate solutions, assist with UAT, and assess impact and benefits post-release, while maintaining strong English communication and documentation skills.

Formación

• 5+ years in software-related roles with 4+ years in Manufacturing Operations.
• Bachelor or Master’s Degree in IT/CS/Engineering or related field.
• Ability to learn MES architecture and manufacturing operations principles.
• Strong process documentation and business requirements writing.
• Ability to manage multiple projects concurrently.
• Excellent verbal and written communication skills in English.
• SQL query skills for analyzing production data.

Responsabilidades

• Attend global and local meetings to discuss business requirements with cross-functional teams.
• Write software requirements specifications following IT processes and Align SOPs.
• Provide qualitative and quantitative analysis of business processes to identify improvements.
• Guide business users to solutions aligned with process maturity and available technology.
• Contribute input to the development team for new or enhanced solutions.
• Assist users and local analysts with preparing and administering user acceptance tests.
• Assess impact of business requests before release.
• Measure expected benefits and collect user feedback after releases.

Conocimientos

Software Development

Software Quality Assurance

Software Business Analysis

SQL

Communication

Educación

Bachelor's or Master's Degree in Information Technology / Computer Science / Engineering

Descripción del empleo

Description

Supports Align manufacturing operations. This person shall quickly understand Align’s global manufacturing operations, collect new requirements, and work with development, local Business Analysts, and other teams to provide business-driven solutions.

Department

Operations

Location

MEX-Juarez-Plant #2 P

Key Responsibilities

• Attend global as well as local meetings to participate in business requirements discussions with cross functional teams.
• Write software requirements specifications and other documents following IT processes and Align SOPs.
• Provide qualitative and, where possible, quantitative analysis of business processes to identify, and help prioritize, opportunities for improvement.
• Help steer business users to solutions appropriate for the maturity level of the processes and the available technology.
• Contribute input to the development team when new or enhanced business solutions are proposed.
• Assist business users and local Business Analysts with preparing user acceptance test cases.
• Assist business users and local Business Analysts in administering user acceptance tests.
• Assess impact of business requests before release.
• Measure expected possible benefits and collect user feedback after release

Skills, Knowledge & Expertise

• 5+ years of experience in either a) Software Development, b) Software Quality Assurance, or c) Software Business Analysis, with 4+ years of hands-on experience within a Manufacturing Operations environment.
• Bachelor or Master’s Degree in Information Technology, Computer Science, Engineering or related field.
• Capability to quickly learn current business flows in production.
• Wilingness to learn MES solution architecture and industry-accepted manufacturing operations management principles.
• Participation in research to determine if solutions to business requirements are feasible.
• Good writing skills with formal documentation, especially in writing business requirements.
• Ability to support multiple projects in different stages in parallel.
• Excellent communication skills, both verbal and written.
• Troubleshooting skills of application issues.
• Ability to verify testing results.
• SQL query skills for analyzing production data

Specific Language Requirements

Advanced English.

Applicant Privacy Policy

Review our Applicant Privacy Policy for additional information.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.