Sr. Adv Reliability Engineer

Resideo; San Luis Potosí; Presencial; MXN 700.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Training & mentoring

Global collaboration

Descripción de la vacante

Resideo is seeking a Senior Advanced Reliability Engineer to own cloud infrastructure, build an IaC environment, and monitor overall system health. The role emphasizes cloud and DevOps culture across the organization.

The successful candidate will work with Azure or AWS, Linux/Windows, Kubernetes, and modern CI/CD tools while enhancing observability via Grafana, Prometheus, Elastic, and DataDog. Hybrid work is available and global collaboration is expected.

Formación

• 5+ years of experience administering Windows and/or Linux environments in enterprise settings.
• 3+ years of experience with public cloud platforms (Azure preferred).
• Hands-on experience with IaC tools (Terraform preferred).
• Strong expertise in observability/monitoring tools to ensure performance and reliability.
• Experience managing distributed, high-availability systems across regions and containers.

Responsabilidades

• Maintain public cloud infrastructure using Azure or AWS.
• Build and maintain IaC environments with Terraform or ARM Templates.
• Automate IT tasks using Ansible, Chef or equivalent tools; manage containerized apps with Helm/Kubernetes.
• Deliver and deploy using Git, GitHub Actions, Jenkins, Octopus, Ansible, Docker, Kubernetes.
• Implement observability and monitoring with Grafana, Prometheus, Elastic, DataDog or similar.
• Manage outages, perform RCA, and support upgrades to minimize downtime.
• Provide Tier-3 support across three time zones for IT platforms.

Conocimientos

Cloud experience

English communication

Herramientas

Terraform

ARM Templates

Ansible

Chef

Helm

Docker

Kubernetes

Git

Jenkins

Octopus

Grafana

Prometheus

Elastic

DataDog

Dynatrace

ELK stack

Icinga2

PowerShell

Bash

Python

Descripción del empleo

The Sr. Adv Reliability Engineer in Resideo will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems and infrastructure health to help the company continue advancing their innovation. The successful candidate will have the cloud and devops culture embedded in their work habits. This role will help drive these practices in the overall transformation of operational support.

JOB DUTIES:

• Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS
• Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar.
• Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes.
• Build, delivery and deployment by using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar.
• Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic , DataDog or similar.
• Oversee all planned outages, assess RCA and assist with major upgrades to ensure minimum downtime.
• Be part of a L3 team, spread across 3 time zones, to support troubleshooting IT platforms issues, when required (escalated from previous support levels L1 and L2).

YOU MUST HAVE:

• 3+ years of experience with public cloud platforms (Azure preferred), including deployment and management of scalable services.
• 5+ years of experience administering Windows and/or Linux environments in enterprise settings.
• Hands-on experience with Infrastructure as Code (IaC) tools (Terraform preferred or equivalent) for provisioning and automation (2+ years).
• Strong expertise in observability and monitoring tools (e.g., Elastic, Grafana, Prometheus, Datadog, Dynatrace) to ensure system performance and reliability.
• Proven experience managing distributed, high-availability systems across multiple regions, including containerized environments (Docker, Kubernetes), with strong English communication skills (written and verbal).

WE VALUE:

• Public Cloud (Azure or AWS) Certifications – Professional level preferred
• Comfort with both Linux and Windows administration
• Background with scripting technologies: PowerShell or Bash or Python
• Knowledge of monitoring and logging systems (e.g. ELK stack, Grafana, Icinga2 or similar).
• The right candidate for this role is passionate about technology, collaborates with product owners and technical stakeholders, thrives under pressure, and is laser-focused on delivering exceptional results.

WHAT'S IN FOR YOU:

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

#LI-JB1

#LI-HYBRID

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more - all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.

You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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