Specialist, Sales Operations

Mondelēz International; Santiago de Querétaro; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Mondelēz International in Querétaro is seeking a Sales Operations support specialist to coordinate master data changes for sales and to assist in aligning administrative processes. You will work with the sales team and external providers to implement system updates and data improvements.

The role requires experience in customer service, logistics or sales support, and basic knowledge of SAP and MS Excel. A Monday-to-Saturday on-site schedule is expected with strong communication and problem

Formación

• Experience in customer service, logistics or sales support.
• Basic knowledge of sales systems and tools (including SAP and MS Excel).
• Solid communication and problem solving skills.
• Ability to handle and resolve multiple queries, respond quickly and maintain composure.

Responsabilidades

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

Conocimientos

Customer service experience

Logistics experience

Sales support experience

Communication skills

Problem solving

Educación

Engineering or economic-administrative degree

Herramientas

SAP

MS Excel

Descripción del empleo

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

Más acerca de este rol:

¿Qué necesitas saber de la posición?:

Es una posición para activar y dar seguimiento a ventas digitales de canal detalle

Conocimientos:

Tener venta Omnicanal

Beneficios hacia el vendedor para acelerar su pedido

Llegar a más tiendas

Visibilidad de manera local a todo el equipo (de supervisores)

Compartir performance de cada vendedor

Seguimiento y acompañamiento a los vendedores y supervisores

Actualización de tableros con indicadores

Experiencia:

En uso de whatss app

Ventas preferentemente canal detalle (tiendas, miscelaneas, abarroteras, etc)

Inglés basico- intermedio

Ofrecemos:

Sueldo base + prestaciones superiores de ley

Educación / Certificaciones:

Ingeniería o Licenciatura concluida en área económico-administrativa

Horario de Trabajo:

Indispensable disponibilidad de lunes a sabado

Trabajo en sitio NO remoto

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, Clorets, and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking.We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Sales Operations

Sales