Specialist, Sales Operations

Mondelez International; Santiago de Querétaro; Presencial; MXN 201.000 - 335.000; Jornada completa

Descripción de la vacante

Mondelez International en México busca un profesional para apoyar la gestión operativa de ventas y el soporte al equipo comercial en Querétaro. Coordinará datos maestros de clientes y empleados, administrará herramientas de ventas y facilitará cambios organizativos relevantes.

Se requiere experiencia en atención al cliente, logística o soporte de ventas, conocimiento básico de SAP y Excel, y excelentes habilidades de comunicación para manejar múltiples consultas con rapidez y calma.

Formación

• Experiencia en atención al cliente, logística o soporte de ventas.
• Conocimientos básicos de sistemas y herramientas de ventas (incluyendo SAP y MS Excel).
• Habilidades de comunicación y resolución de problemas.
• Capacidad para manejar múltiples consultas y mantener la serenidad.

Responsabilidades

• Coordinar y realizar cambios en datos maestros de clientes y ventas.
• Apoyar la implementación de reestructuraciones organizativas para datos maestros y procesos administrativos.
• Apoyar la revisión y desarrollo de políticas de ventas y procesos administrativos.
• Probar la implementación de sistemas y cambios en colaboración con ventas y proveedores de servicios.
• Identificar oportunidades de simplificación de datos maestros.

Conocimientos

Atención al cliente

Logística

Soporte de ventas

Educación

Ingeniería o Licenciatura en áreas económico-administrativas

Herramientas

SAP

MS Excel

Descripción del empleo

Santiago de Querétaro, Mexico

Full time

R-175204

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.




• Support the implementation of organizational realignments for master data and administrative processes.




• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.




• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.




• Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support




• Basic knowledge of sales systems and tools (including SAP and MS Excel)




• Solid communication and problem solving skills




• Ability to handle and resolve multiple queries, respond quickly and maintain composure

Más acerca de este rol:

¿Qué necesitas saber de la posición?:

Es una posición para activar y dar seguimiento a ventas digitales de canal detalle

Conocimientos:

• Tener venta Omnicanal


• Beneficios hacia el vendedor para acelerar su pedido


• Llegar a más tiendas


• Visibilidad de manera local a todo el equipo (de supervisores)


• Compartir performance de cada vendedor


• Seguimiento y acompañamiento a los vendedores y supervisores


• Actualización de tableros con indicadores

Experiencia:

• En uso de whatss app


• Ventas preferentemente canal detalle (tiendas, miscelaneas, abarroteras, etc)


• Inglés basico- intermedio

Ofrecemos:

Sueldo base + prestaciones superiores de ley

Educación / Certificaciones:

Ingeniería o Licenciatura concluida en área económico-administrativa

Horario de Trabajo:

Indispensable disponibilidad de lunes a sabado

Trabajo en sitio NO remoto

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Sales Operations

Sales

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.