Spa Attendant

Four Seasons; Cabo San Lucas; Presencial; MXN 156.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Annual incentive

Transportation service

Uniform laundry service

Training programs

Career development

Recognition programs

Descripción de la vacante

Four Seasons Cabo San Lucas is seeking a Spa Attendant to maintain the spa and fitness areas at a luxury resort. You will assist therapists, welcome guests, and ensure clean, welcoming spaces while supporting guests with appointments and inquiries.

The ideal candidate has 1-2 years in a luxury hotel setting, fluent in Spanish and English, and can multitask under pressure. Valid Mexican work authorization is required.

Formación

• 1-2 years of relevant work experience in luxury hotel.
• Proficiency in Spanish and English (reading, writing, speaking).
• Able to multitask and prioritize workload in a fast-paced environment.
• Must have valid work authorization in Mexico.

Responsabilidades

• Maintain high cleanliness and hygiene standards in the spa and fitness areas.
• Assist therapists in setting up and clearing treatment rooms.
• Welcome guests and assist with requests in a courteous, professional manner.
• Help guests with appointments and spa services coordination.
• Respond to guest interactions professionally to ensure satisfaction.

Conocimientos

Luxury hotel experience

Bilingual Spanish/English

Customer service

Independence under pressure

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture - embraced by the warmth of our Four Seasons "familia".

Be You

The Spa Attendant is charge of maintain the high standard of cleanliness and hygiene in all aspects of the operation, assisting the therapist in setting & clearing up the treatment room and assist the guests in professional and helpful manner when needed. The Attendant keeps the Spa & Fitness Center clean and tidy, welcome the guest, assist the guest, serves and refreshes the water and towels.

Target Hire Date - October 2026

Knowledge and Skills

• At least 1~2 years of relevant work experience in Luxury Hotel.
• Able to work independently and under pressure in a fast-paced working environment.
• Good team spirit, cooperative with good communication and interpersonal skills.
• Reading, writing and oral proficiency in both Spanish and English language
• Able to multitask and prioritize workload and projects simultaneously and efficiently.
• *This position requires applicants to have valid work authorization in Mexico.

Master Your Craft

Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.

Comply with all Four Seasons' policies and procedures.

Comply with all the standards stablished for the spa and sports center

• Set-up and maintain spa including refreshments, locker rooms, work out areas, pre-treatment area and Fitness room.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Walk the guest through the customer journey at the spa.
• Assist guest to their appointments as they relate to the Spa services.
• Work harmoniously and professionally with co-workers and supervisors.
• Assist guests with use and set-up of fitness machines.
• Retrieve and fold towels.
• Retrieve, deliver, and store/set-up products from purchasing.
• Check and follow up on the repair and maintenance of the spa.
• Clean and stock waiting area. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• Comply with all Four Seasons' policies and procedures.
• Ensure all equipment is in safe condition and in working order.
• Other tasks assigned by the management.

What We Offer and What You Can Expect

• You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.
• Highly competitive salaries , with an attractive annual incentive plan for management and Department Head positions.
• Transportation service from San Lucas and San José del Cabo to the resort.
• Uniform laundry service , ensuring comfort and a professional appearance.
• Training programs and in-house workshops to support your professional development.
• A dynamic, diverse, and challenging work environment with close interaction with the leadership team.
• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine's "100 Best Companies to Work For".